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Fujitsu
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Heredia,
Costa Rica
...
telephone or any other video conference tool with customer engineers
Must have customer service soft ... troubleshooting steps on customer network issue.
Qualifications
Required
Provide in-depth
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Fujitsu
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Heredia,
Costa Rica
...
account spanning multiple Service Desks or two or more medium-sized accounts. They manage Operation Managers as required and a team of Service Desk Team Managers, Service Desk Experts, Controllers, and
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Fujitsu
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Heredia,
Costa Rica
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Service Continuity Management Team
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Requisition ID : 25846
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Fujitsu
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Heredia,
Costa Rica
...
support work environment is a plus.
Strong customer service skills
Reliability and a strong ... standard operating procedures and customer service guidelines relating to Remote Desktop Services support
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Fujitsu
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Heredia,
Costa Rica
...
conference tool
Must have exceptional customer service soft skills
Develop, document, and execute
...