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IBM Resource Deployment Manager US in Heredia, Costa Rica

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

The RDM staffs internal & external resources on assigned practice area projects.

Comfortable collaborating with others, including senior team members and executives.

Requires a high level of accuracy and attention to detail, strong organizational skills and ability to prioritize responsibilities. Shows discretion in handling sensitive information. Works closely with practice leaders to assign resources with proper skills.

Considers priorities of the business unit when staffing resources (cost implications, utilization, etc.) on projects.

Works closely with business partners to staff, negotiate rates and complete necessary paperwork to engage.

Understand the skill set of available resources within assigned practice. Leads business unit projects at the discretion of management. Comfortable presenting to senior team members and executives. Recognizes complex problems related to resource deployment objectives and capable of implementing solutions for the problems. Seen as an SME in resource deployment across IBM. Strong network within the company and externally that enhance staffing capabilities. Anticipates, creates, defines and implements innovative & visionary concepts based on business unit strategy and personal vision for resource deployment & business unit success.

Strong leadership, negotiation and teamwork skills. Mastery in organization and prioritization of responsibilities.

Required Technical and Professional Expertise

Proficient in the following tools / processes:

Unison

Outlook

Clarizen

Trello

biTools

Subk Contracting Process

Conga

Investment / Cost Recovery Tool (ICR)

Cognos Analytics Portal

Capable of training team members in all tooling / processes related to RDM responsibilities.

Preferred Technical and Professional Expertise

Experience with multiplexing across multiple clients and activities.

Ability to problem solve.

English Fluent

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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