The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices

Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)

Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor

Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy

Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards

Maintain BSU tool

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Previous relevant experience preferred

Education:

Bachelor's degree/University degree or equivalent experience

Minimum requirements:

At least 1 year of experience in Customer Service and analytical roles

Advanced communication skills verbally and in written in English & French (90%)

Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.)

High School Diploma

Preferred Qualifications:

AML/KYC experience

University Degree in a related field OR equivalent experience

Good interpersonal skills, ability to interact with Senior Management and other teams across the unit.

Strong analytical skills: with the ability to articulate complex problems and solutions.

Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner.

Job Family Group:

Compliance and Control

Job Family:

Business KYC

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.