JOB SUMMARY (overview of job): The Benefits Administrator aligns their work to St. Peter’s vision “to be the gold standard for healthcare in Montana.” They serve as an expert and trusted advisor in his or her role—serving leaders, employees, providers and plan members to identify, prioritize, design and deliver transformative employee experiences in the benefits space. This individual is knowledgeable of national trends and leading practices surrounding employee benefits and applies this knowledge to benefit the organization. They use their expertise in alignment to SPH strategic priorities and bring a mindset of “yes” and a spirit of collaboration, curiosity, and design thinking. Building relationships with employees, plan members and vendor partners to ensure that employee questions and needs are being addressed in a timely fashion is a key function of this role.

Primary responsibilities:

• Administers employee insurance programs including life, disability, flexible accounts and health insurance plans.

• Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.

• Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.

• Assists with records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies.

• Helps inform employee surveys, census, and other research and demographic efforts required to collect accurate quotes from benefit providers.

• Plays a critical role in the selection of carriers and plans based on quotes, available benefits, and prior experience.

• Ensures the organizations and plans compliance with the applicable provisions of COBRA, HIPAA, and ERISA.

• Maintain and monitor benefit bills, reports and audit processes to ensure accuracy and completeness of benefits elected by SPH employees.

• Maintains knowledge of trends, developments, and best practices in compensation and benefits administration.

• Educates employees on available benefits including health insurance, cafeteria plans, retirement plans and other elective benefits.

• Conducts one on one meetings with employees to provide education on benefit and retirement plan options.

• Collaborates with team members to design a people-centric approach to annual open and initial benefit enrollment.

• Collaborates with others to simplify, standardize and reduce process inefficiency and actively seeks opportunities to enable self-service, mobile access, and assure high level of privacy and security during HCM build and implementation.

• Maintain benefits administration software including management of new enrollments, qualifying life events, evidence of insurability, personal information updates, dependent updates, off boarding and other applicable tasks.

• Coordinate insurance claims (STD/LTD/Life) on an ongoing basis.

• Provide backup to the leave management specialist and retirement plan processes, assisting with the administration of the employee savings plans that may include the company’s 401(k) plan, personal savings plans, and deferred compensation programs.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Extensive knowledge of employee benefits and compensation.

• Strong analytical and problem-solving skills.

• Excellent time management skills with a proven ability to meet deadlines.

• Thorough knowledge of COBRA, HIPAA, and ERISA requirements.

• Proficient with Microsoft Office Suite or related software.

KNOWLEDGE/EXPERIENCE: A minimum of three years benefit administration experience preferred. Knowledge of HR functions with strong knowledge of benefits contract language required. Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements required.

EDUCATION: Bachelor’s degree in Human Resources, Business Administration, or other related fields and SHRM certification preferred.

LICENSE/CERTIFICATION/REGISTRY: None.

Aptitudes: *Demonstrated ability to effectively communicate complex information to individuals and groups in an understandable manner. *Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. *Demonstrated ability to communicate in a professional and courteous manner with customers. Demonstrated ability to accurately navigate and maintain a complex electronic systems. Accuracy and thoroughness demonstrated in all aspects of work. *Demonstrated ability to comprehend detailed verbal and written instruction in order to complete complex and detailed reports, questionnaires, and summaries with a minimum of supervision

9095.773