[Building a Stronger Montana] Note: Employees for the State of Montana must reside within Montana. MISSION STATEMENT: Empowering all Montanans through work and opportunity. DLI CORE VALUES: * Responsiveness * Respect * Integrity * Excellence<> * Cohesiveness It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. Watch this short video to see why people love working for DLI:DLI Employee Testimonials BENEFITS: Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great statehere. See our other incredible benefitshere. These are some of our benefits just to name a few: * Work/life balance with hybrid schedules or partial telework maybe available within the state of Montana. * 38 paid days off a year including vacation, sick leave and holidays. * Military leave: You’ll get up to 15 days of military leave with full pay. * Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. * Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click hereto learn more. * Free telehealth and access to free employee medical clinics through our medical plan - clickhereto learn more. * Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Clickhereto learn more. * Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click hereto learn more! * Career progression, training opportunities and room for professional growth. * State employee discounts at various businesses across the state. This position may be covered by a Voluntary Employee Beneficiary Association (VEBA) *JOB DUTIES: This position provides administrative support to the Unemployment Insurance (UI) Contributions (Tax) Bureau Chief and all three sections (teams) within the bureau. The position will require excellent communication and time management skills and the ability to juggle potentially competing priorities (i.e. multi-task). As the Contributions’ Administrative Assistant, your primary responsibilities will include (but are not limited to): * Utilizing phone, email, and digital resources to perform skip-tracing activities to locate current address and/or contact information for employers. * Support audit team with processing of completed tax audits ensuring accuracy and compliance with Tax Performance System (TPS) standards. Verify adjustments, update demographic changes and prepare monthly production reports. * Support the collections team with the sending and tracking of legal collection efforts (liens, garnishments, etc.), including communicating with county officials. * Support mail processing by assisting with distribution and batch preparation during high volume periods. * Provide customer assistance/support to employers and third-party administrators via phone and email. * Manage and coordinate purchasing of supplies, minor equipment, service requests and other items. * Prepare responses to requests for UI tax information/data and UI compliance letters for general and sub-contractors. KNOWLEDGE, SKILLS AND ABILITES: If you are the right person for this opportunity, you will have the following knowledge, skills or abilities: Knowledge of (or ability to learn in a reasonable amount of time): * General office management, business English, composition, grammar and administrative practices, * Personal computers and standard office equipment including photocopiers and printers, and Microsoft products such as Word, Excel, Outlook and TEAMS. * Knowledge of ADA document compliance and UI law and rule preferred but not required. Skill in: * Customer service and effective communication (written and verbal), * Troubleshooting office equipment malfunctions, and * Performing online research/skip-tracing. Ability to: * Organize, prioritize, manage work effectively, * Establish and maintain effective working relationships, and * Read and comprehend laws, rules, policies and procedures, and apply them to the duties of the position. MINIMUM QUALIFICATIONS Your preparation for this opportunity could include a combination of relevant experiences including: * High School Diploma or equivalent and one year of experience in administrative support, customer service or related field. OR * Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered. Preferred: * Prior skip-tracing experience preferred. Physical and Environmental Demands: * This position restocks paper and miscellaneous supplies. Ability to lift boxes of paper or similar items up to 25 pounds is required. HOW TO APPLY FOR THIS OPPORTUNITY: A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. Tip:When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents. Required application materials: * Cover Letter- include a letter of interest. * Resume- include all work experience you have held that would help you qualify for this position, including duties, dates of employment. Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents. If you need an accommodation with the application process, please contact the HR office. Title: Administrative Assistant * Location: *Helena Requisition ID: 24142590