Job Description

As a Project Coordinator, Research Operations (Beta Testing) supporting Ring, you will play a critical role in ensuring the execution of trials and research initiatives. You will work closely with researchers, product teams, and beta testers to streamline research operations, manage assets, and support data collection efforts. Your work will directly contribute to improving product quality and user experience.

Key Responsibilities

Beta Testing Coordination: Organization and support ensuring timely execution and feedback collection.

Day to Day: Owning inquiries from internal testers, owning emails - joining, signing up, what's involved.

Communication: messaging directly with testers.

33% of your work will involve managing the community inbox

Utilize Excel to track data (pivot tables, V-lookups, filtering)

Direct message participants on any outstanding tasks needed to be completed

Place requests to send prototypes to participants

Beta Testing Coordination: Organize, track, and manage beta test cycles, ensuring timely execution and feedback collection.

Participant Management: Recruit, onboard, and maintain relationships with beta testers while ensuring compliance with privacy and security protocols

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

1-2 years experience working as a Project Coordinator

Prior experience in research operations, project coordination, or beta testing is a plus.

Project Management: Strong organizational skills with the ability to manage multiple research projects simultaneously.

Tech-Savvy: Familiarity with research tools, survey platforms, and data management best practices. Experience with user testing software is a plus.

Communication: Excellent written and verbal communication skills for coordinating with internal teams and external beta testers.

Attention to Detail: Ability to track tasks, follow protocols, and ensure accuracy in research documentation.

Privacy & Compliance Awareness: Understanding of data security, privacy, and ethical considerations in research operations. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.