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Lincoln Financial Group
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Honolulu, Hawaii
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(internally/externally) while working in this fast-paced environment.
As a Contracts Service Processor for ... Only/Advise to Pay (ASO/ATP) agreements for mid-large customer cases. You will also handle amendments
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Lincoln Financial Group
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Honolulu, Hawaii
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or minimum Associate degree in lieu of required experience.
3-5+ Years of customer service ... , Consultant, UW, etc.) and/or management.
Recognizes issues or concerns, explains effect on the customer
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Lincoln Financial Group
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Honolulu, Hawaii
...
.
Recognizes issues or concerns, explains effect on the customer's service experience and suggests process ... required experience.
2 - 3 Years of customer service experience and/or other experience within the
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Lincoln Financial Group
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Honolulu, Hawaii
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based on business needs, customer feedback, and technical considerations.
Collaborating with cross ... experience in lieu of Bachelor's)
Nice-to-haves
Experience in IT Service Management (ITSM), IT
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Lincoln Financial Group
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Honolulu, Hawaii
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other relational database systems
Microservice design (Service-Oriented Architecture) and RESTful
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Lincoln Financial Group
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Honolulu, Hawaii
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Alternate Locations: Atlanta, GA (Georgia); Boston, MA (Massachusetts); Dover, NH (New Hampshir
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Lincoln Financial Group
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Honolulu, Hawaii
...
Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire);
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Lincoln Financial Group
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Honolulu, Hawaii
...
you'll be doing**
Provide exemplarily customer service by providing phone support and ... service to both internal and external customers
Customer service phone skills
Strong
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Lincoln Financial Group
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Honolulu, Hawaii
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customer service at every touch point to internal stakeholders, recognizing what needs to be done to meet ... customer onboarding ensuring a profitable business & customer-centric experience. If this sounds like a
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Lincoln Financial Group
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Honolulu, Hawaii
...
efficiency, reduce expenses, and enhance the customer experience through the modernization of our ... /flows, data, vendor requirements, etc.)
Represents business and customer needs with 3rd party
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Lincoln Financial Group
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Honolulu, Hawaii
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behalf of the customer for driving positive change. You will also lead the day-to-day relationships with ... payroll implementations, ensuring that the clients’ overall service needs are satisfied while achieving
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Lincoln Financial Group
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Honolulu, Hawaii
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working on customer-facing solutions
Application Deadline
Applications for this position will be
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Lincoln Financial Group
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Honolulu, Hawaii
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Honolulu, Hawaii
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channels) to provide a high quality and recommendable internal and external customer experience.
**What ... Force Management, Performance indicators and ways to proactively enhance the customer experience
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Lincoln Financial Group
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Honolulu, Hawaii
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experience in lieu of Bachelor's) (Minimum Required)
3+ Years of experience in customer service ... to bring on a Supervisor of EDI Production Support and Member Enrollment to join our Customer Data
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Lincoln Financial Group
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Honolulu, Hawaii
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Hartford, CT (Connecticut); Radn
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Lincoln Financial Group
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Honolulu, Hawaii
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.
Requisition #: 73146
The Role at a Glance
We’re excited to bring on a Senior Associate Actuary
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Lincoln Financial Group
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Honolulu, Hawaii
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DPA data, to ensure Lincoln is providing the highest level of customer satisfaction across our various
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Lincoln Financial Group
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Honolulu, Hawaii
...
**
We are excited to bring on a highly motivated Group Underwriting Associate to join our Underwriting team in early 2025!
As an Associate, Group Underwriter, you will perform and deliver on routine
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Lincoln Financial Group
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Honolulu, Hawaii
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client service teams.
What you'll be doing
Develop and maintain a strong understanding of ... /service offerings to maximize and capitalize on the opportunities to grow Lincoln’s scope of business with
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Lincoln Financial Group
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Honolulu, Hawaii
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objectives pertaining to quality, productivity, customer service, budget and project management
Analyzes
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Lincoln Financial Group
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Honolulu, Hawaii
...
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Analyzes complex customer data & information to independently determine the price, within a wider range of ... determines complex coverage & pricing proposals, renewals, amendments through analysis of customer data
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Lincoln Financial Group
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Honolulu, Hawaii
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coverage(s) and/or coverage levels on insurance products based on customer's price range.
Adds complex amendments/ACRs for your assigned lines of coverage and segment(s).
Analyzes complex customer data
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Lincoln Financial Group
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Honolulu, Hawaii
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for matters of significance.
Providing exceptional customer service and proactively recognizing customer and claimant needs and areas of opportunity.
What we’re looking for
_Must haves
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Lincoln Financial Group
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Honolulu, Hawaii
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Alternate Locations: Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebr
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Lincoln Financial Group
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Honolulu, Hawaii
...
of the customer’s information.
What you'll be doing
Reviews complex new business and ... modifications in complex coverage(s) and/or coverage levels on insurance products based on customer's price
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Lincoln Financial Group
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Honolulu, Hawaii
...
Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Honolulu, Hawaii
...
environment minimizing disruptions and ensuring timely remediation
• Monitoring Managed Service Provider ... with the specific responsibilities of system maintenance, projects, and customer support
• 1
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Lincoln Financial Group
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Honolulu, Hawaii
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improvements impacting strategic initiatives and customer growth.
Ability to find common ground and gain
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Lincoln Financial Group
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Honolulu, Hawaii
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Alternate Locations: Work from Home
Work Arrangement:
Remote : Work at home employee
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