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38 Jobs

  • Staff Associate II/IT Support

    The Trustees of Columbia University in the City of New York - New York, New York
    ... .Preferred Qualifications: Level 2 or higher Help Desk support with hands-on experience.<p ... faculty with computer replacement programWork with university-level IT support team ...
  • IT Service Desk Manager

    Sunrun - Albany, New York
    ... position will be responsible to manage the performance of Level 1 and Level 2 services & support to clients ... Develop and enhance the Service Desk tools increasing support of the business needs and addressing areas ...
  • Digital Learning Environment (DLE) Service Desk Analyst

    State University of New York at New Paltz - New Paltz, New York
    ... service role• Experience with Help Desk / Service Desk or user-level technical support• Knowledge of ... ) Service Desk Analyst Posting Date: June 5, 2024 Classification: SL-2 Duties: The ...
  • Information Technology Specialist 1 (Seasonal)

    New York State Civil Service - North Syracuse, New York
    ... .• Support Help Desk in a level 2 capacity.• Create and maintain service metrics.• The use of Remote Software Tools as required to manage Desktop PCs, Laptops.• Effectively respond to help desk tickets and provide ...
  • Information Technology Specialist 2 (NY HELPs) - 7613

    New York State Civil Service - Albany, New York
    ... to resolve unique Level 2, 3 and 4 enterprise issues in helpdesk-based environment.• Resolve help ... NY HELP Yes Agency Information Technology Services, Office of ...
  • Application Support Analyst – Global Team

    Marriott - Albany, New York
    ... ** As a member of the Service Desk Support organization, the support analyst provides first level hotel ... Help Desk operates on a 24x7x365 basis and flexibility with rotational schedules is required and ...
  • Help Desk Support Analyst

    ManpowerGroup - New York, New York
    ... Help Desk Support Analyst Pay $30-35hr Start 2/12/24 Duration-6 months Location NY, NY ... escalates issues and requests that cannot be resolved to various level 2 and 3 resolver groups. This role ...
  • IT Assistant

    Monroe Ambulance - Rochester, New York
    ... the IT Assistant is to assist internal employees with technology matters and help desk style support ... certifications or education a plus. At least one year’s proven experience working at a help desk or ...
  • Support Technician I ONSITE

    Oracle - Valhalla, New York
    ... Responsibilities As a member of the Help Desk, provide first-level phone support to internal employees and ... Valhalla, NY to help us. Description As a Support Technician I, you will provide day-to-day ...
  • Sr. Associate, IT Service Operations

    S&P Global - New York, New York
    ... technical support for desktop (laptop) and telephony environments. Knowledge of Microsoft Windows 10, AD, MS ... for delivering excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK ...
  • IT Support Specialist

    Akin Gump Strauss Hauer & Feld LLP - New York, New York
    ... : Provide direct technical support (Level 1 and Level 2) for computer system users in the office ... devices, printers, and smartphones. Handle tickets escalated from the Help Desk in a timely ...
  • Senior Analyst, Service Desk

    City of New York - New York, New York
    ... critical initiatives. Note: This is not a Help Desk/Desktop support position. Please see the ... conduct all duties relevant to Analysts in their assigned division and demonstrate an advanced level of ...
  • Technology Support Specialist

    White & Case LLP - New York, New York
    ... and second-level technology support to the business. The role requires technical knowledge of a ... driven skills. Besides desktop support, the specialist provides meeting support as needed.<p ...
  • SERVICE DESK ASSOCIATE

    City of New York - New York, New York
    ... WAN computer environments and or local desktop support; or" 2. An associate degree or 60 semester ... ) Computer Associate (Technical Support) I, to function as Service Desk Associate, who will ...
  • Technology Support Rep I

    HNTB - New York, New York
    ... providing prompt, friendly, customer-focused support to a designated office. Logs all service desk ... , or In lieu of degree, 2 years of experience in technical support or relevant experience ...
  • MOBILE SUPPORT TECHNICIAN

    City of New York - New York, New York
    ... technical and non-technical staff when providing support received through help desk tickets; incoming calls ... help families and individuals successfully exit shelter and return to self-sufficiency as quickly as ...
  • Desktop Supervisor

    City of New York - New York, New York
    ... support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted ... timely resolution of desktop support requests and technical issues. Monitoring and prioritizing ...
  • .Net Developer

    City of New York - New York, New York
    ... (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum ... , including programs and services focused on food and nutrition, anti-tobacco support, chronic disease ...
  • Information Technology Specialist 2 (NY HELPs) - 6764

    New York State Civil Service - New Hampton, New York
    ... Technician, SG-18, will function as general desktop support staff for Workplace Services Support within the ... group.• Receive and professionally and courteously address desktop support calls transferred by the ...
  • Help Desk Support II - Full Time - Variable

    Mohawk Valley Health System - UTICA, New York
    ... Help Desk Support II - Full Time - Variable Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations ...
  • IT Support Assistant Hourly

    CUNY - Bronx, New York
    ... work in technical support, applications development, operations, help desk, and similar environments ... technical support areas, operations, Service Desk, telecommunications, applications development, computer ...
  • Desktop Support Analyst

    Loretto Management Corporation - Syracuse, New York
    ... Overview The Analyst, Client Support will provide first-level daily ... Help Desk tools, will proactively share information within and across groups, and will provide accurate ...
  • Service Desk Agent/Desktop Support Technician

    UNIVERSAL Technologies, LLC - Long Island City, New York
    ... UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an ... Service Desk/ Desk Top Support position requires the ability to respond to a high volume of email and ...
  • Tier 2 Helpdesk

    Volt Management Corp. - Albany, New York
    ... Your future? Let's build it!Volt is immediately hiring a Tier Two IT Help Desk Technician in Augusta, GA.As a Tier Two IT Help Desk Technician you will:<br ...
  • Support Engineer - ITS016 - Mon-Fri 9AM-5PM

    WellLife Network - Lake Success, New York
    ... role (help desk support). Must be able to work both autonomously and in a team environment. Valid ... Education Level 2 Year Degree Salary Range $55,000.00 - $65,000.00 ...
  • IT Deskside Support Analyst

    Quidel - Rochester, New York
    ... direction to the end-user and/ or escalate to level 3 support teams and management when necessary.</p ... with QuidelOrtho Service Desk and other IT Operations L3 support teams, as necessary.May be ...
  • Entry Level Help Desk Technician

    TEKsystems - Wappingers Falls, New York
    ... & Qualifications: A+, Customer service, help desk, desktop, deployment, PC, Windows 10, troubleshoot ... Escalate case to Tier 2/3 if unable to resolve issue • Entry-Level ( A+ cert level ) • Basic ...
  • Service Desk Technician

    The Salvation Army - West Nyack, New York
    ... limited to, the following: Provides Level 1 technical support for customers at the Territorial Headquarters facility and the Eastern territory as needed. Level 1 support includes desktop ...
  • Information Technology Specialist 2 (NY HELPs) - 7401

    New York State Civil Service - Orangeburg, New York
    ... Technician, SG-18, will function as general desktop support staff for Workplace Services Support within the ... group.• Receive and professionally and courteously address desktop support calls transferred by the ...
  • Information Technology Specialist 2 (NY HELPs) - 7369

    New York State Civil Service - Albany, New York
    ... courteously address desktop support calls transferred by the Service Desk.• Monitor ITSM work queues to ensure ... general desktop support staff for Workplace Services Support within the NYS Office of IT Services (ITS ...
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