Description

You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdoes with accounts that have a high exposure.

This is a Band 30 role and is an opportunity to be part of the Credit and Fraud Risk Controllership (C&FRC) team. The individual will contribute to the successful implementation of various system enhancements, analytics, and automated reports.

Purpose of the role:

As part of a world-class Controllership group, the C&FRC organization is responsible for managing end to end credit and fraud process from reserve adequacy assessment through to the external and regulatory reporting.

Additionally, the C&FRC processes underwent a significant change with the implementation of IFRS9 effective January 2018 and CECL effective January 2020. The incumbent will work closely with Controllership, Risk Decision Science, Risk Finance, Technologies, and other groups responsible for day-to-day deliverables.

This role will support Project and Change management for CECL & IFRS9 program . This includes supporting tech development of various features for credit reserving, disclosures and management reporting as PMO and will form a part of the Product Owner (PO) Group within the C&FRC organization.

Responsibilities:

• Support PI planning through planning the change management process, facilitating prioritization and logistical support to RTE.

• Lead PI planning process.

• Ensuring appropriate Agile ceremonies are conducted as per needs of the project and support in maintenance of Rally hygiene.

• Supporting Project Manager in communicating PI accomplishments, Objectives and priorities to Leadership group and stakeholders across organization.

• Liaison with Product owners, development team and stakeholders in removing bottlenecks. Flag risks in timely manner.

• Bringing various groups together to solve problems.

• Assist in tracking capacity, velocity and funding of the program.

• Understand the needs of the business / users with respect to the product/features and decide, in consultation with, leadership on feature and functionalities critical to the business.

• Participate in leadership meetings and clearly articulate the strategic vision for addressing the business requirements.

Critical Factors to Success:

• Good understanding Agile project management framework.

• Stay relevant & agile to business / functional requirements.

• Lead with a digital mindset - understand, leverage & implement technical changes.

• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.

• Lead with an external perspective, challenge status quo, and bring continuous innovation to our existing offerings.

Past Experience:

• Experience in areas like project management, product ownership, process governance, control & compliance.

• Agile trained/certified is a plus.

• In addition to above, experience with credit reserves and portfolio analysis, financial modeling and accounting is a plus.

• Experience with financial reporting requirements and processes.

• Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously.

• A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations.

• Excellent Communication Skills; Verbal, Written

Academic Background:

• 3-5 years of project work experience or accounting and reporting experience

• Experience with implementing / supporting large scale changes

• Degree in Accounting / Finance / MBA

Functional Skills/Capabilities:

• Strong process orientation and analytical problem-solving skills demonstrated process improvement.

• Excellent written and verbal communications skills, strong collaboration, and relationship skills.

• Excellent relationship building, presentation and collaboration skills.

Technical Skills/Capabilities:

• Analytical and problem-solving skills

• Knowledge of financial systems

• A good understanding of the banking products is a plus

• Python, SQL, HIVE, Java, Tableau and data analysis experience is a plus

• Awareness of relevant US GAAP/Local GAAP/IFRS

Behavioral Skills/Capabilities:

• Results driven, self-starter, able to lead and influence without direct authority.

• Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization.

• Strong leadership skills

Enterprise Leadership Behaviors:

• Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

• Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

• Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Finance

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 24010852