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Travelers Insurance Company Identity & Access Management Analyst (QA/BA) in Hartford, Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$115,700.00 - $190,900.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking an Identity & Access Management Analyst (QA/BA) to join our Identity & Access Management (IAM) organization as we grow and transform our Technology landscape. This position is responsible for understanding IAM systems and their associated business processes. They gather requirements, define them into specifications, identify and close any requirement gaps, work with technical team to divide and plan projects, and assist/execute quality assurance.

What Will You Do?

  • Analyze, validate, formulate, and document business, functional and technical requirements.

  • Prepare clear business, functional, technical requirements, and use cases.

  • Collaborate with Business stakeholders, Software Engineers, and with the wider product and development team to understand how new features/systems should be tested and to contribute to automated tests for these new features/systems.

  • Collaborate with engineers to define and implement mechanisms to inject testing earlier into the software development process.

  • Identify, write, and execute test cases from the requirements and/or acceptance criteria, work with the Developers on bugs and issues.

  • Create and manage test plans, which includes working with Application Development, and Project Management to ensure that test plans are completed timely.

  • Review testing outcomes to ensure performance of technology meets expectations.

  • Track and communicate test results in a timely, effective, and automated manner.

  • Work independently to tackle well-scoped and loosely scoped problems.

  • Seek opportunities to expand technical knowledge and capabilities.

  • Provide technical guidance and mentorship to less experienced employees.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • 10 years of experience in professional software testing and/or business analyst preferred.

  • BS in Computer Science, Engineering, or equivalent preferred.

  • Identity & Access Management (IAM) domain knowledge preferred.

  • Identity & Access Management (IAM) systems testing experience required.

  • Identity & Access Management (IAM) technologies (SailPoint, Okta etc.) knowledge preferred.

  • Experience with building test plans required.

  • Experience with collecting and documenting requirements required.

  • Experience in writing user stories preferred.

  • Experience with SDLC and Agile methodologies required.

  • Experience with Selenium and/or other automation tools preferred.

  • Experience with project management preferred.

What is a Must Have?

  • Bachelor’s degree or its equivalent in work experience.

  • Two years of programming/development experience.

What Is in It for You?

  • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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