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Highmark Health
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Harrisburg, Pennsylvania
...
.
Works independently of support from a senior customer service representative, frequently utilizing the ... , performing the full range of customer service duties and responsibilities, as assigned.
Strives to
...
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Highmark Health
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Harrisburg, Pennsylvania
...
.
Works independently of support from a senior customer service representative, frequently utilizing the ... , performing the full range of customer service duties and responsibilities, as assigned.
Strives to
...
-
Highmark Health
-
Harrisburg, Pennsylvania
...
.
Works independently of support from a senior customer service representative, frequently utilizing the ... , performing the full range of customer service duties and responsibilities, as assigned.
Strives to
...
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Highmark Health
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Harrisburg, Pennsylvania
...
)
Experience using Microsoft Office Applications
Experience in Billing/Enrollment and/or Customer Service ...
Preferred
None
SKILLS
Strong financial aptitude
Solid customer service
...
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Highmark Health
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Harrisburg, Pennsylvania
...
Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability ... programs and events. Assist in health education presentations as required.
Serve as a representative
...
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Highmark Health
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Harrisburg, Pennsylvania
...
nursing and pharmacy services demonstrated.
Consultation with Patient Account Representative ... Performance Improvement program.
Participate in in-service programs for other health care professionals
...
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Highmark Health
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Harrisburg, Pennsylvania
...
:**
1 -3 years of experience as an account service administrator or member service representative for ... .
Identify and research operational issues based on customer interactions and customer feedback and
...
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Highmark Health
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Harrisburg, Pennsylvania
...
's representative SME in value based reimbursement programs, pharmacy, and data analysis. This includes creation and ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
). The incumbent may participate as a regional representative on key operational /product/medical ... information, cardholder data, or other confidential customer information that must be protected at all times
...
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Highmark Health
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Harrisburg, Pennsylvania
...
leads a team of sales and account service functions in meeting or exceeding sales, retention ... development of innovative sales and service strategies and provides oversight to the development of sales
...
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Highmark Health
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Harrisburg, Pennsylvania
...
, industry trends, and customer facing clinical deliverables for internal and external customers. The goal of ... activity, and outcome measures.
Responsible to function as the Voice of the Customer, influencing and
...
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Highmark Health
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Harrisburg, Pennsylvania
...
sales representative, the incumbent is responsible for maintaining existing business, generating new ... solutions to meet customer needs.
4) The incumbent will provide to Senior Management weekly
...
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Highmark Health
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Harrisburg, Pennsylvania
...
departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
...
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Highmark Health
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Harrisburg, Pennsylvania
...
areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
...
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Highmark Health
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Harrisburg, Pennsylvania
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
service and understanding customer needs. Effectively and confidently present information and provide ... . Use advanced industry knowledge to both perform reasonability checks as well as exceed customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision support to team
...
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Highmark Health
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Harrisburg, Pennsylvania
...
. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
...
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Highmark Health
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Harrisburg, Pennsylvania
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Harrisburg, Pennsylvania
...
corporate strategic objectives. Defines service levels and monitors adherence. Sets budgets and controls ... , accountability, customer focus and effective work relationships to realize business goals.
**ESSENTIAL
...
