Reference #: 4625070 THE POSITION

Are you eager to expand your career in tax work to specialize in technical training? Are your communication skills second to none? The Department of Revenue is looking to fill the position of Taxpayer Program Development Specialist. This position is responsible for providing training to Department of Revenue staff, other commonwealth agencies, and outside organizations. If you possess  excellent organizational and attention to detail skills, we strongly encourage you to apply and become a part of our team of tax professionals!

DESCRIPTION OF WORK

In the role of Taxpayer Program Development Specialist, you will design, develop, update, and deliver both basic and more detailed trainings on taxes, tax systems, and other department programs in various formats to both department employees and outside entities. It will be essential for you to remain current on tax laws and make updates or develop new training materials and presentations as needed. You will have the opportunity to analyze training effectiveness, monitor employees during and after training to ensure transfer of knowledge, provide coaching and evaluate employee performance. Travel as needed to conduct trainings and presentations will be included in your duties. Interested in learning more? Additional details regarding this position can be found in the positiondescription.

Work Schedule and Additional Information: Full-time employment. Work hours are 9:00 am to 5:00 pm, Monday - Friday, with 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, depending on operational needs and progress in learning assigned tasks. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to work on-site. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Four (4) years of experience in reviewing tax documents and making taxpayer liability decisions including computing penalty and interests by approving refund requests, approving deferred payment plans, functioning as a lead worker for tax examiners, or preparing original correspondence advising on the status of a case or explaining the application of tax laws; or Any equivalent combination of experience and training which provides the applicant with the required knowledges, skills and abilities.

Additional Requirements: You must be able to perform essential job functions.

Legal Requirements: This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to e accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.