Reference #: 4385557 THE POSITION Are you talented in understanding existing and emerging technologies and how to apply the technology to existing business processes? Do you have experience in Informational Technology (IT) business process analysis? The Department of Human Services is seeking a Business Analyst 3 to function as the expert for assigned programs under Pennsylvania's Enterprise to Link Information for Children Across Networks (PELICAN) which is a highly complex Information Technology system. Are you up to the challenge? If so, apply today and see what wonderful opportunities that this career can provide to you!

DESCRIPTION OF WORK As a Business Analyst 3, you lead and oversee the identification, analysis, and documentation of current Office of Child Development and Early Learning (OCDEL) headquarters business processes relative to the PELICAN system.

Duties of this position includes being the primary point of contact for all PELICAN provider management-related issues includes functioning as the lead worker with program office staff and PELICAN users to develop, implement, and improve processes for provider management. You also function as the lead worker for lower-level business analysts assigned to PELICAN programs to evaluate, redesign, and implement improved work Item triage, management, tracking, and prioritization processes.

Interested in learning more? Additional details regarding this position can be found in the .

Work Schedule and Additional Information:

Full-time employment, 37.5-hour work week Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement. Telework: You may have the opportunity to work from home (telework) part-time. You are required to report to the Harrisburg office at least one (1) day per month, and as otherwise directed by your supervisor. It is possible during the training period, more frequent days in the office will be required. In order to telework, you must have a securely configured high-speed Internet connection. If you are unable to telework, you will report to the Forum Building in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

One year as a Business Analyst 2; or Six years of business process analysis experience; or Two years of business process analysis experience and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements:

You must meet the . For more information on ways to meet PA residency requirements, follow the  and click on Residency. You must be able to perform essential job functions. How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements will eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to any state and local government jobs. To learn more about employment preferences for veterans, go to  and click the Veterans' Preference tab or contact us at .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.