Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Community Appearance Coordinator to join our team!

Purpose:

The Latitude Community Appearance Coordinator collaborates with construction managers, the builders warranty department, landscape installers, landscape maintenance managers and irrigation managers to ensure that all new homes and common area landscape tracts are transitioned to the Homeowners Association in acceptable condition. Post transition to the Homeowners Association, the Community Appearance Coordinator will work with the community landscape maintenance partner to ensure that all landscape services are maintained to the highest standard. TheCommunity Appearance Coordinatorwill work closely with the Community Association Manager to ensure compliance with the use restrictions included in the Homeowner Associations governing documents are adhered to.

Key Responsibilities and Accountabilities:

Landscape Management

• Schedule lot turnovers on a weekly basis, coordinate schedule with Construction Managers and Landscape and Irrigation Maintenance partners.
• Prepare a turnover inspection report for each new home closing and common area turnover, upload all reports digitally to Connect.
• Create and assign work orders following turnover inspections, ensure timely completion of work and close out work orders when complete.
• Respond promptly to homeowner generated landscape work orders, determine who is responsible for replacement/repair and manage project through completion.
• Obtain proposals for all landscape repairs and improvement and present to General Manager for approval.
• Work with Landscape Irrigation/Water Management Company to ensure proper operation throughout the community.
• Prepare a detailed common area inspection for landscaping and irrigation monthly.
• Meet with homeowners in person to address landscaping concerns.
• In collaboration with the General Manager and Community Association Manager, ensure Landscape Maintenance and Irrigation vendor adheres to contract specifications.

Use Restriction Compliance

• Become familiar with community governing documents, in particular homeowner use restrictions and the architectural review process.
• Inspect homes for use restriction violations and use a mobile application to process violation notices.
• Follow up systematically on open violations to ensure compliance.
• In collaboration with the Community Association Manager, respond to homeowner violation concerns.
• Inspect homes upon completion of work subject to architectural review and make recommendations for return of security deposit.
• Perform other tasks as may be assigned by Community Association Manager.

Technical competencies:

Education/Training:

• High School Diploma
• CAM license or commitment to obtain designation within 3 months of hire date
• Landscape/Irrigation (Baseline) Certifications preferred but not essential

Experience/Knowledge/Abilities:

• Must possess strong knowledge of landscaping and irrigation concepts
• Excellent time management and organization skills
• Ability to extrapolate data from contract and policy documents
• Microsoft office knowledge and ability to create and edit documents
• Ability to provide management reports to Association Manager
• Strong working knowledge of customer service principles and practices
• Ability to prioritize work with minimum supervision
• Self-starter with excellent communication, interpersonal and customer service skills

Computer Literacy:

• Must be tech and web savvy and able to navigate back office programs
• Intermediated proficiency in Microsoft Windows software

Special Requirements:

• Physical demands include ability to lift up to 50 lbs
• Standing, sitting, walking and occasional climbing
• Required to work at a personal computer for extended periods of time
• Talking on the phone for extended periods of time
• Ability to detect auditory and/or visual emergency alarms
• Ability to work extended/flexible hours, weekend, and attend events as required
• Ability to work outside for long periods of time
• Have fun!!! FINS UP!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation/Work Schedule:

• $60,000 - $65,000 annually
• Monday - Friday, 7:00am - 4:00pm
• On call as needed

D ISCLAIMER: T h i s is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

#LI-MC1