Supervisor Field Operations - Glo Fiber - 3317

DESCRIPTION/RESPONSIBILITIES: Supervisor Field Operations - Glo Fiber

Hanover, PA 17331, USA *  Lancaster, PA, USA *  York, PA, USA Req #3317

Monday, October 7, 2024

Job Summary: Responsible for all aspects of the Shentel FTTH installation operations. Supervises and direct assigned technicians, installers and repair professionals. Primary function is managing the scheduling of installations, both drop installations bot buried and aerial installations. As well as maintaining network integrity by provider superior customer service in the installation of customer fiber optic based broadband internet access, video and VOIP services. And customer service installations to the complete satisfaction of the customer. Secondary function is the support of special projects and supporting repairs when needed.

Qualification Requirements: a. Education: High School or equivalent required. BA/BS preferred. Other post-secondary training or education will be considered if applicable to position. b. Experience Level: Minimum 5 years of experience in utility operations in an installation function or equivalent. c. Previous supervisory experience in construction or project management preferred. d. Skills Summary: Construction experience, utility experience, water, sewer, electric or telephony. Scheduling and managing workflows in systems. Knowledge in broadband fiber preferred. e. Participates in requested call rotation. f. Licenses or Certifications: Valid Driver's License required.

Knowledge of: Skills: Competent in the most common computer programs and applications like MS Office, Email, Web browsing and research. Can navigate most computer based applications common in the contemporary workplace.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com.

EEO is the Law and Pay Transparency Other details  * Job Family Engineering & Operations  * Job Function Glo Fiber  * Pay Type Salary  * Required Education High School

Apply Now  * Hanover, PA 17331, USA  * Lancaster, PA, USA  * York, PA, USA