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Monro Muffler/Brake Store Manager in Training in Hanover, Massachusetts

Are you looking to jumpstart your career? Are you interested in becoming a leader in retail? Do you enjoy working with customers and solving problems? We are looking to build a team to serve our guests and if you want to show us what you are made of - we are looking for you to become our next Store Manager! Candidates will participate in a five-week onboarding and training program.

Benefits you will also become eligible to receive:

  • Performance based incentives 

  • Paid vacation and holidays 

  • 401k eligibility immediately upon hire

  • Direct Deposit

  • Employee Discounts

  • Healthcare, Vision, and Dental 

  • Employee Access Perks

  • Career Advancement Opportunities  

Compensation Range: $65,000-75,000/year based upon experience. Additional performance-based incentives are also eligible for this role. 

Job Description

We are seeking a motivated and customer focused Store Manager in Training to join our team! This role offers an exciting opportunity for an individual to develop their retail skills and grow their career in a dynamic retail environment. Candidates will participate in Monro's 5-week Store Manager Training and Onboarding Program. The onboarding and training program will help you to:

  • Oversee daily operations and ensure excellent customer service

  • Implement company policies, procedures, and best practices

  • Lead and motivate store teammates, including training, scheduling, and drive productivity

  • Contribute to inventory management, including inventory control, proper ordering, receiving, and loss prevention.

  • Assist in meeting sales targets and implementing promotional strategies

  • Ensure store cleanliness, organization, and adherence to safety standards

  • Handle customer inquiries, complaints, and concerns professionally and efficiently

  • Support cash management procedures and accurate financial reporting

  • Participate in ongoing training and development programs to enhance management skills

  • Drive store success by fostering a collaborative and high-performing team culture.

  • Leverage data and insights to implement innovative strategies that boost sales and enhance the guest experience.

  • Be a role mode of operational excellence, ensuring the store runs smoothly and meets all company standards.

Qualifications

  • 1-2 years of experience in retail or a related industry; previous supervisory or management experience preferred

  • High school diploma or equivalent is required; bachelor’s degree in business administration or related field is preferred.

  • Strong customer service skills with a focus on creating positive shopping experiences

  • Proficiency in sales techniques and ability to meet sales targets

  • Experience with inventory management and loss prevention strategies

  • Excellent cash handling skills and familiarity with Point of Sale (POS) systems

  • Proficient in Microsoft Office Suite for reporting and communication purposes

  • Strong leadership and team-building abilities

  • Excellent organizational and time management skills

  • Ability to work flexible hours, including evenings, weekends, and holidays

  • Physical ability to stand for extended periods and lift up to 25 pounds

Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.  

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. At Monro, your career path is limitless. Through Monro University, you will gain access to cutting-edge courses, industry recognized certifications, and mentorship from experienced leaders. Whether you aspire to lead a region or specialize in operations, we’ll support your journey every step of the way.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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