Description

We are looking for an energetic and results-driven individual with Account management experience to drive China-based NA sellers to maximize their presence and business in Amazon NA marketplaces. The Account Manager will partner with NA sellers, marketing team to grow sellers' businesses on Amazon NA including identifying opportunities, monitoring seller's healthy growth, performance, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own forecasting, monitoring, analysis and reporting on CN-based NA seller business.

The successful account manager will:

• Work with NA sellers to grow the selections to Amazon and their business with profit

• Work with NA sellers to drive the feature adoption rate to drive the customer experience on Amazon

• Work with NA sellers to achieve data quality standards and become an expert in using internal tools to achieve results

• Work with NA sellers to drive the seller performance and product quality to ensure best customer experience.

• Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.

• Develop a thorough understanding of assigned product/industry category, including seasonality and NA marketplace business trends/events, and continually monitor competitor/industry developments

• Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

Basic Qualifications

• 2+ years of sales or account management experience

• 2+ years of digital advertising and client facing roles experience

• Experience with Excel

• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts

• Experience in relationship management within technology, start-ups, or SaaS Platforms