What’s the role?

As the Technical Sales Development Manager (TSDM) you will be the technical expert on whom the Wheels organisation and Shell's direct customers will be relying to get the best total cost of ownership offer and service level on the market. This role is a key differentiator in Shell's offer to retain and grow the business with existing key accounts as well as win new prospects locally. The Wheels Sales team covers the sectors Automotive (OEM’s, Franchise Workshops, Fast Fit/ Fast Lubes), Truck & Bus, Agriculture, Construction and Rail.

This role will be one of two TSDM’s in the team. Whilst you will support customers and opportunities in all sectors when required, your focus area and main responsibility is expected to be in the Automotive, Transport and Rail sectors.

Your key accountabilities will include:

• Grow the P&L through the cross sell and upsell at key customers in close collaboration and alignment with the respective Key Account Managers and in line with the underlying key account strategy.

• Built up and maintain strong commercial and technical contacts to the key decision makers of targeted customers to apply appropriate influencing strategies generating substantial business opportunities.

• Act as the Technical Subject Matter Expert and own the task delivery in relevant segments, sectors, and applications specifically as far as industry/ legislations/ specifications trends and needs are concerned also through active collaboration with respective Regional and Global functions.

• Design with Marketing effective and fit for purpose local Customer Value Propositions (CVPs) per sector of activity.

• Protect existing business through thoughtful technical advice to customers and the Sales team, resolve any issues in a timely fashion and keeping customer satisfaction level high.

• Coach and empower the sales and marketing community on main technical industry trends, products and services and actively contribute to build up meaningful challenger insights.

• Co-share with sales the team pipeline by offering the right and differentiated product and services offer.

What we need from you

• University level qualification in engineering discipline or equivalent degree

• Ideally detailed knowledge of technical applications in the Wheels sectors, especially Automotive, Transport and Rail

• Strong technical competencies in lubricants desired

• Good collaboration skills and high customer centricity

• Good project management skills

• Strong drive and ability to work in an autonomous manner

• Proficient level of English and German language

Company Description

At Shell Germany, our drive is to employ world-class individuals. We employ 4,200 people whose careers have benefited from our industry-leading career development programme and unrivalled inhouse access to local and global experts. We are active in many areas such as Gas, Gas Marketing, Manufacturing & Distribution of oil products, Petrochemicals as well as Research & Development. Shell in Germany is one of the biggest retailers of energy products and one of the largest refinery operators. Our extensive R&D facilities in Hamburg allow us to offer a broad range of expertise on Retail Fuels, Lubes, and Marine, Power and Engine Vehicle Technology. Shell began operations in Germany in 1902.

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