Service Delivery Manager for our Data Centre

Job ID

176743

Posted

01-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Executive Management, Facilities Management

Location(s)

Hamar - Hedmark - Norway

Job Title: Service Delivery Manager

Business Sector: Data Centre Solutions - Critical Environments

Location: Hamar, Norway

Reporting to: Contract Manager

ABOUT CBRE DATA CENTRE SOLUTIONS

CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle.

Green Mountain has exclusively partnered with CBRE to staff our new data center site in Hamar. We need numerous positions within Operations to support what will become Norway’s largest data center. As a CBRE employee at Green Mountain you will be an integrated and important part of the Green Mountain team. The data center will be your permanent workplace where you also will enroll in our joint training and development program. You will be working alongside colleagues from both companies and share a common vision, values, work culture and objectives.

Join us now in HAMAR (Norway) and bring your unique talent and skills to our Team.

YOUR RESPONSIBILITIES

Main Purpose

Service Manager main tasks is to ensure the operational delivery of daily work within and outside of the Base FM Scope is carried out. The Site Manager is also to highlight any issues within the realm of operational work to the Contract Manager, provide support for planners through administrative, technical, and practical work.

The Service Manager also manages and follow up internal CBRE processes, making sure that the delivery is in line with the statutory requirements, CBRE regulations, Client standards and CBRE’s QHSE and RISE policy.

The role also entitles in-depth technical support and guidance for projects and small works performed on site in both planning, execution, and completion.

Key Accountabilities

• Creating, maintaining, and reviewing a program of work by ensuring that activities are completed on time.

• Supporting in producing progress reports and forecasts

• Supporting in calculation of resources needed for an activity

• Meeting with contractors and suppliers

• Demonstrating and sharing knowledge of installations

• Maintaining a good structure of service protocols, inspections protocols and drawings

• Identifying constraints and risks

• Participate in the planning for service and maintenance and set time frames for the work to be performed together with the other team and Contract Manager.

• Overlook on asset management, 5/10 year asset plan, Critical Spare parts – overall

• Contribute to the development of working procedures and processes.

• Determine and identify labor and skill required to perform the work or bring in external support if needed.

• Volunteer ideas / initiatives that contribute to the service levels and delivery.

• Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods.

• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts

• Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both our teams’ services and subcontractors’ activities and are regularly review

• Delivering effective business communication through advice, review and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate

YOUR PROFILE

• Previous experience in operational environments and one of the following: Mechanical, Electrical, facilities management, projects, building services

• Experience in dealing with a range of people from junior to senior level including site employees, suppliers and customers

• Enthused by a fast paced, high growth environment with the affinity to work in a matrix organization

• Results focused with the drive to grow the business

• Experience in internal and external client management as well as supplier management

• Highly developed interpersonal and communication skills

• Applicants (m/f/d) should be highly motivated and self-confident.

• High degree of integrity and sincerity

• Excellent presentation skills - written, verbal and presentation.

• Business fluency in both Norwegian and English

OUR BENEFITS - WHAT YOU´LL GET IN RETURN

• Future-proof job opportunity with a true development guarantee in one of the fastest-growing Data Centre markets worldwide

• TOP trainings with internationally recognized state-of-the-art certifications

• Attractive salaries based on experience and qualification with an annual salary assessment/increase and other good social benefits

• International working environment with inspiring cross-border career opportunities

• Creative working culture with challenging responsibilities and a high level of autonomy

• DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values!

• Relocation support

Do you need more good reasons? Please take a look at our recent won awards:

• Commitment to Diversity and Talent Development Award 2024 (Datacloud Global Awards)

• Outstanding Contribution to Skills and Training Award 2024 (DCS Awards)

• Best Company for Career Growth 2024 (Wallstreet Journal)

• Best Places to Work 2024 (Globe St´s)

• TOP Company 2024 (among the top 5% on KUNUNU)

HAVE WE AROUSED YOUR INTEREST?

If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and the ref. no. 176743 and salary expectations via our application system.

For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)