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Hagerstown Community College Data and Assessment Specialist in Hagerstown, Maryland

*SUMMARY STATEMENT * The Data and Assessment Specialist joins the PIE staff to process assessment and course evaluations across the college.  This position will primarily be responsible for producing credit and non-credit course evaluation reports, overseeing campus surveys, assisting with institution-level data and assessments, and providing support to academic and non-academic departments in completing required continuous improvement activities.  

This position will manage data collection and reporting for course evaluations, surveys, assessment projects, and provide support for other data needs on campus.  Reports and presentations of assessment findings will be available to campus constituents.     

ORGANIZATIONAL RELATIONSHIPS A.  The Data and Assessment Specialist reports directly to and is responsible to Dean of Planning and Institutional Effectiveness.

B.   The position is not responsible for the supervision of staff or student employees.

C.  The Data and Assessment Specialist coordinates most closely with the Dean of Planning and Institutional Effectiveness, Director of Institutional Research, Dean of Instruction, Dean of Distance Learning, Dean of Workforce Solutions and Continuing Education, Dean of Students, Faculty, and Information Technology staff.

 

ESSENTIAL DUTIES  A.  Administration of Assessment Processes

  1.   Implements and ensures proper data collection policies and procedures.

  2.  Adheres to data quality standards and ensures compliance.

  3.  Supports assessments including campus surveys according to required guidelines.

  4.  Prepares necessary data reports such as course evaluation reports and reports from survey data collection.

  5.   Troubleshoots data submission errors and data error issues.

  6.  Develops and maintains schedule of assessments and evaluations.

  7.   Conducts technical implementation of course evaluations in Course Evaluations & Surveys by Watermark; maintains historical evaluation data within that system, and retrieves course evaluation reports.

  8.  Keeps up to date on technology and guidelines related to approved assessments.

  9.  Works with faculty, staff and partners to provide technical assistance with evaluations and assessment.

  10.  Actively participates in college committees related to assessment and evaluation.

     

B.  Data Analysis

  1.   Analyzes data to improve program effectiveness and efficiency (ex. grade distribution reports).

  2.  Analyzes data for all course evaluations and provides reports to stakeholders.

  3.  Identifies assessment needs in conjunction with appropriate personnel, develops data collection systems, oversees data analysis and develops reports to support campus improvement.

  4.  Employs a variety of analysis techniques and software tools to conduct robust analyses.

  5.  Tracks the progress of the institution's assessment efforts in support of accreditation needs.

  6.  Provides data support to the Director of Institutional Research in completion of tasks such as the annual Fact Book.

  7.  Actively participates in college committees related to data and analysis.

     

C.    List major duties of the position ranging from the most to least important.

  1.  Oversees administration of credit and non-credit course evaluations.

  2.   Supports campus constituents with campus surveys and related reports.

  3.   Provides data support for assessment or related institutional research reports. 

     

Requirements

EDUCATION AND EXPERIENCE Bachelor's degree from a regionally accredited institution in psychology, education, or business with at least one year of experience in data collection, data analysis, and outcomes assessment. Experience with Microsoft Excel, Course Evaluations & Surveys by Watermark, Qualtrics, and Brightspace Desire 2 Learn preferred.      SKILLS AND ABILITIES Excellent organizational skills; high attention to de ail; independent; self-motivated; able to work in a fast-paced, changing environment. Excellent interpersonal skills; ability to communicate with various individuals, representing themselves in a professional and courteous manner. Ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy. Understands and applies privacy law and standards.

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