Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled and motivated Java Production Support Specialist to join our team. The ideal candidate will have a solid background in Java development and experience in supporting production systems. The primary responsibility of this role is to ensure the smooth and efficient operation of our Java applications in a production environment.

Primary Responsibilities:

• Monitor and support production systems to ensure high availability and performance

• Troubleshoot and resolve issues related to Java applications, including but not limited to performance bottlenecks, memory leaks, and system failures

• Collaborate with Operations teams to implement fixes and enhancements to production systems

• Conduct root cause analysis for production incidents and implement preventive measures

• Perform regular system maintenance tasks, such as monitoring logs, applying patches, and upgrading software

• Monitor and respond to system alerts and notifications, ensuring timely resolution of issues

• Work closely with cross-functional teams, including developers, testers, and infrastructure teams, to ensure smooth deployment and integration of new features and applications

• Document and maintain standard operating procedures and best practices for production support activities

• Participate in on-call rotations to provide 24/7 support for production systems

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or a related field

• Minimum 10 to 12 years of experience in Java development and production support

• Experience with troubleshooting and debugging Java applications in a production environment

• Experience on Splunk, Datadog, Dynatrace, ServiceNow

• Experience with version control systems (Git, SVN) and build tools (Maven, Gradle)

• Working knowledge of SQL and relational databases (Oracle, MySQL, etc.)

• Proficiency in Linux/Unix operating systems and shell scripting

• Solid knowledge of Java programming language and related frameworks (Spring boot micro service, etc.)

• Solid analytical and problem-solving skills, with the ability to quickly identify and resolve issues

• Proven excellent communication and collaboration skills, with the ability to work effectively in a team environment

• Ability to work independently and prioritize tasks in a fast-paced, dynamic environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.