... service delivery, and customer satisfaction and retention. Essential Duties and Responsibilities ... Description Summary: As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you ...

... . Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees ... -paced IT organization with a primary mission to provide world class service to software development labs ...

... mission to provide world class service to software development labs and internal departments ensuring our ... Analyze, assess and test for cyber threats across enterprise clouds Protect Rocket customer and ...

... provide expert, advisory and technical integration services that maximize customer ROI with Micro Focus ... opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and ...

... . Works closely with Customer Service Representatives to ensure customer satisfaction and problem ... . Coordinates the involvement of company personnel, including support, service, and management resources, to ...

... . This role will be in our IBM System Z professional services team working on customer engagements to ... . Familiarity with IBM Problem Determination tools is highly desired. The Senior Customer Solutions Engineer ...

... . This role will be in our IBM System Z professional services team working on customer engagements to ... , pagedefs, formdefs, and various aspects of print formatting. The Senior Customer Solutions Engineer ...

... in a high-volume and critical production service environment Have successfully worked with ... focus to drive operational / service delivery best practices. Experience with M&A integration ...

... ensure development roadmaps support clients’ needs. Serves as the lab advocate to ensure the customer’s ... bring forward to the customer Present and deliver highly technical product training Interact ...

... savings, improved supplier quality/service and improved cash flow through beneficial payment terms ...