Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Manages a solid team by driving all the accounting operations within the company, responsible for Payroll, Capital Expenditure, GL, Reconciliations, and assisting the Controller with the company’s financial affairs.

• Audit proof of cash and fixed asset reconciliation

• Contribute actively to Profit and Loss statement (PnL) preparation with the Finance Controller for regional reporting submission.

• File PnL reporting.

• Prepare external financial statements for external audit.

• Plan external legal audit intervention.

• Prepare all documentation as required for external and internal audits.

• File tax returns to authorities and work with the Finance Controller and experts on any tax issues.

• Deal with any risk areas identified for internal control.

• Assist as back-up to credit controller duties.

• Control payroll and processing.

• Administrative tasks; filing banking, insurance, legal documents.

• Other tasks/duties as deemed appropriate by your management team.

• Expeditors’ Company Policies and Procedures

• Passed background check.

• 4 + years of accounting specific qualification.

• Fluent in English & Spanish both written and verbal.

• Ability to multi-task and prioritize throughout the workday while remaining focused and organized.

• Demonstrated ability to be pro-active in thought and action.

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.

• Comfortable with numbers and basic mathematical skills

• Has a strong work ethic, and reliability.

• Comfortable working in a professional business environment

• Strong Accounting and Finance knowledge

• Global Logistics Industry knowledge

• Proficient in MS Office, including Excel Formulas and Pivot Tables

• Strong organizational and analytical skills with an attention to the details

• Proven leadership attitude and skills

• Ability to drive through change.

• Emotional resilience

• Professional appearance and attitude

• College/University or equivalent business qualifications (preferred)

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  

• Write with pencil/pen/marker. 

• Functions performed primarily while seated at desk

Expeditors Core Competencies

This section lists the core business-critical performance expectations applicable to all Expeditors employees:

• Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding, and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

• Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

• Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

• Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

• Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

• Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

• Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Service Manager Job-Specific Competencies

This section lists the core business-critical skills, knowledge, and behavior applicable to all Product & Service Managers, regardless of department or position:

• Employee Development

Properly on-boards new hires and ensures team members have clear expectations. Provides frequent feedback that is timely, accurate, and honest. Conducts regular one-one-ones and an annual review for employees. Has development plans in place for employees that addresses competency gaps and/or prepares employees for growth. Ensures employees complete 52 hours of relevant training yearly and that required training is completed timely. Fosters a climate of compliance within the team, including to company culture, internal policies and government regulations. Promotes employee engagement and team vision, commitment, and trust. Develops a #2.

• Financial Excellence (Manager, Branch Service)

Protects the financial health of the company by monitoring department expenses and staying within budget. Positively impacts revenue by supporting district growth and expense control goals.

• Operational Excellence (Manager, Branch Service)

Monitors and improves District Excellence and Global Business Operations metrics tied directly to their service. Maps and understands department process flow, while constantly looking for areas to improve efficiency and customer service (internal and external).  Effectively manages capacity and productivity of department and team members. Successfully executes a department Tactical Business Plan, providing regular updates to team and branch leadership.

• Business Development (Manager, Branch Service)

Contributes to the growth of the district’s business by supporting the pursuit, transition, retention and growth of customers and by improving the customer experience. Acts as the subject matter expert for the manager’s scope of responsibility and provides solutions and technical assistance to customers (both internal and external).

• Subject Matter Expertise 

Acts as the subject matter expert for the manager’s scope of responsibility and related industry, and provides solutions and technical assistance to customers (both internal and external).