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Western Alliance Bank
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Grove City, Ohio
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-premises or cloud resources.
Leverage service now for incident management and change management.
Review and ... discipline.
Demonstrated ability to think strategically, deliver innovation, and drive improved customer and
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Western Alliance Bank
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Grove City, Ohio
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customer-facing cloud-based applications.
Participate in the creation of new products and prototypes from ... backend service scalability, resiliency, and fault tolerance
Respond to urgent bugs in a timely manner
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Western Alliance Bank
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Grove City, Ohio
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that meets the expectations and service levels of the business. As engineer of the customer facing operation, you'll have a strong commitment to delivering exceptional customer service. Within this role you
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Western Alliance Bank
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Grove City, Ohio
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customer service focused team management
5+ years' experience managing a 24x7 Helpdesk
Call Center ... and ticket analysis to predict customer needs and allow for proactive issue mitigation.
Establish
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Western Alliance Bank
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Grove City, Ohio
...
.
Operational Oversight:
Oversee the 24/7 operation, ensuring the timely and effective resolution of Service Now ... operations.
Service Operations Management:
Support and participate with incident, problem, change, event, and
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Western Alliance Bank
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Grove City, Ohio
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Architect, design, create and maintain the full stack (front end and back end) of customer-facing cloud ... service scalability, resiliency, and fault tolerance
Respond to urgent bugs in a timely manner alongside
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Western Alliance Bank
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Grove City, Ohio
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manner while providing exceptional customer service
The above job description is a summary of the job
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Western Alliance Bank
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Grove City, Ohio
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Job Title:
IT Analyst
Location:
OH - Columbus
What you'll do:
We are seeking a skilled IT Analyst Te
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Western Alliance Bank
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Grove City, Ohio
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Job Title:
Senior Staff Engineer - GRC
Location:
OH - Columbus
What you'll do:
What we are looking f
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