... -premises or cloud resources. Leverage service now for incident management and change management. Review and ... discipline. Demonstrated ability to think strategically, deliver innovation, and drive improved customer and ...

... customer-facing cloud-based applications. Participate in the creation of new products and prototypes from ... backend service scalability, resiliency, and fault tolerance Respond to urgent bugs in a timely manner ...

... that meets the expectations and service levels of the business. As engineer of the customer facing operation, you'll have a strong commitment to delivering exceptional customer service. Within this role you ...

... customer service focused team management 5+ years' experience managing a 24x7 Helpdesk Call Center ... and ticket analysis to predict customer needs and allow for proactive issue mitigation. Establish ...

... . Operational Oversight: Oversee the 24/7 operation, ensuring the timely and effective resolution of Service Now ... operations. Service Operations Management: Support and participate with incident, problem, change, event, and ...

... Architect, design, create and maintain the full stack (front end and back end) of customer-facing cloud ... service scalability, resiliency, and fault tolerance Respond to urgent bugs in a timely manner alongside ...

... manner while providing exceptional customer service The above job description is a summary of the job ...

... Job Title: IT Analyst Location: OH - Columbus What you'll do: We are seeking a skilled IT Analyst Te ...

... Job Title: Senior Staff Engineer - GRC Location: OH - Columbus What you'll do: What we are looking f ...