Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We DoThe Project Manager oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects and work groups. What You'll Do Responsible for all aspects of assigned projects and provides a single point of contact for large scale complex projects. Administers project deliverables, plans and status reports. Recommends solutions and identifies appropriate resources needed and manages schedules to ensure timely completion of project. Takes projects from original concept through final implementation. Creates project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources. Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget. Works closely with end users, business technologies and others to understand and prioritize business goals and information needs related to the project. Ensures operational and financial controls are not adversely affected by project activities and deliverables. Manages vendor deliverables as needed to ensure project success. Conducts project meetings and is responsible for project tracking and analysis. Recommends and drives the analysis and solutions of problems. May be required to perform duties outside of normal work hours based on business needs. Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures Troubleshoots a wide variety of complex problems and identifies solutions within broad application of functional expertise Errors will have significant business and financial impact No formal responsibility for the supervision of others but may provide functional advice or training to less experienced team members Works independently under broad supervision What You'll Bring Typically have 8-10 years of directly related experience Generally requires BS Degree in a business field or equivalent work experience PMP Desirable CSM (Certified Scrum Master) Preferred Information Technology Infrastructure Library (ITIL) Certification preferred Strong knowledge of project management best practices and current technologies to plan and communicate effectively with project team and sponsors Experience with project management methodologies and techniques, and their application in business and technical environments Experience with applicable business processes sufficient to communicate and consult with team mem