Job Details: Title: Site Supervisor Location: Columbus, Ohio Schedule: Wed/Sun 3:30p-12a, Thursday 4:30p-1a, Friday/Saturday 5:30p-2a Rate: $18-$20/hr The Spirit of the Position: The SiteSupervisoroversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that require supervision. Principal Job Duties: Assists in establishing performance standards and recommending and implementing procedure changes when necessary. Responsible for cleaning throughout the garage based on the provided maintenance checklist. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help. Assist customers over the the intercom system, in lobbies, lanes, and the parking office. Responsible for running any reports related to daily revenue, credit cards, garage data, or other reports requested by management. Resolves customer service issues or questions as needed. Greet by/use name, be responsive and timely with correspondence and problem resolution, display a caring attitude, and develop rapport with the customer base. Basic computer skills in the parking revenue control system (add/delete accounts, key in required information from monthly applications). Other related duties as assigned. Experience: Supervisory experience is preferred but not required. Strong customer service experience. Parking industry experience is preferred but not required. Skills: Ability to communicate professionally and effectively. Ability to speak, read, and comprehend the English language. Must be open to feedback, differing opinions, and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent team building and interpersonal skills. Physical Demands: Ability to lift, push, and pull at least 25 pounds. Ability to stand, walk, and run for extended periods. Ability to bend, stoop, squat, and lift frequently throughout a shift. Willingness to work in the elements - heat, wind, snow, rain, etc. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status:Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds. This Employer participates in E-Verify. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.