ESSENTIAL FUNCTIONS: * Receives all written and electronic customer work requests * Utilizes CMMS to manage work orders history and track job status and repair costs * Enter information into CMMS, issue work order ticket, and determine appropriate supervisor * Communicate with Vendor Manager to schedule Vendors on site * Communicates with ticket requester and keeping them up-to-date on the status of the work order until completion * Administers the preventative maintenance tracking and documentation programs * Assigns and distributes the work to the appropriate supervisor * Reviews scope and frequency of assignments with the supervisor and makes changes where required * Identifies resources and materials required to execute the requested work * Acts as a contact/liaison between maintenance staff and the requesting department for the planning and scheduling of work performed by O&M site team * Generates and provides management reports * Attends meetings with facility maintenance management to develop the schedule, reviews the status of work orders, and discusses incoming work orders REQUIREMENTS: * 2+ years of scheduling experience * Excellent customer service and organization skills * CMMS/work order experience * Experience scheduling facilities and warehouse equipment for maintenance * Understands timeline of equipment maintenance NICE TO HAVE: * Maintenance background * Excel knowledge * Experience in Job Plan writing * Maximo/SAP experience JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.