This position generally works 18-25 hours per week. POSITION SUMMARY: The Part-Time Store Associate is an entry level, part-time position that will work at FedEx Office's retail stores. The Part-Time Store Associate is knowledgeable in FedEx Office's retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The Part-Time Store Associate will utilize consultative skills to anticipate customer's need, suggest alternatives and provide solutions. The Part-Time Store Associate will operate and maintain a variety of equipment in the Self-Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People * Follows instructions of supervisor and assist other Team Members in performing limited store functions * Understands and models the Purple Promise to make every FedEx experience outstanding Service * Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Ensures all customer problems are resolved quickly and to the satisfaction of the customer * Maintains a safe, clean and orderly retail Store Profit * Ensures confidentiality of customer data and careful handling of documents, media, and packages * Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change * Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability * Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage * Takes preemptive action to prevent errors and waste * Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures Self-Management * Performs multiple tasks at the same time * Looks for opportunities to improve knowledge and skills within the retail Store * Adheres to all FedEx Office standards, as outlined in the Team Member Handbook * All other duties as needed or required of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: * High school diploma or equivalent education * Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: * Ability to stand during entire shift, excluding meal and rest periods * Ability to move and lift 50 pounds * Ability, on a consistent basis, to bend/twist at the waist and knees * Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members * Ability, on a consistent basis, to perform work activities requiring cooperation and instruction * Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure * Ability, on a consistent basis, to maintain attention and concentration for extended periods of time * Ability, on a consistent basis, to work with minimal supervision * Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. * Suggests areas for improvement in internal processes along with possi