Our client has a Domestic Violence program which includes a 24-hour facility providing emergency shelter (10 units), transitional housing (21 units), Rapid Rehousing program and support services to women, children and youth whose lives have been disrupted by family violence. These families also frequently struggle with substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse and neglect and poverty. Their support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.

The DV Program Director is responsible for overseeing operations of all services, including supervision of the 24-hour staff team and development and oversight of the program budget. The Program Director is also part of the on-call team evenings and weekends two weeks per month and provides back up support to supervisory on-call staff as needed. On-call coverage includes determining program staffing levels, providing staff supervision, and responding to emergency personnel including law enforcement, emergency medical providers and the fire department during client and building emergencies.

Job Responsibilities:

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Provide leadership, oversight and support to facilitate day-to-day operations, strategic planning and delivery of services within the facility -- including the emergency shelter, transitional housing, domestic violence rapid rehousing and children and youth programs. Oversee all administrative and other functions related to running and maintaining the facility. Develop and monitor program policies to ensure 24-hour staffing and service provision and compliance with all contracts. Develop contracts or MOU with on-site service providers

Ensure program quality and sustainability by developing annual goals and outcome-based performance measures in response to community and program needs. Work closely with Program, supervisory and Management staff to ensure implementation. Develop and implement evaluation methods utilizing resident and staff input. Identify needs and work with Chief Program Officer to enhance program operations as needed;

Develop collaborative relationships with other organizations to maintain and increase support of facility programs and residents. Represent facility in relevant community forums, coalitions and planning processes. Make presentations to local audiences around program accomplishments and issues.

Hire, train, supervise and evaluate facility manager, administrative supervisor, children's advocates and case managers. Determine work assignments and work schedules to most effectively meet the needs of the 24-hour facility. Provide necessary staff support through regular meetings, and identify trainings and workshops to enhance staff skills. Mediate concerns that arise between programs.

Participate in management team to develop agency wide goals and systems. Participate in program meetings and relevant trainings as required;

Develop budgets for facility, including emergency shelter, transitional housing, Rapid Rehousing and facility budgets, and monitor regularly to ensure expenses are within budgetary guidelines. Assist Resource Development staff in the development of grant proposals and/or fundraising activities for program, including leading on-site presentations and tours with potential and current funders. Develop and negotiate service contracts with various funding sources.

Oversee screening and referrals to shelter, transitional and rapid rehousing programs

Review client records, daily logs, weekly goal plans and progress to ensure program records and documentation are maintained as required.

Foster an atmosphere o