Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

· Consulting

· Material Handling Equipment, Parts, and Service

· Automated Mobile Robots

· Vision guided vehicles and automated guided vehicles

· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

· WMS/WES/WCS solutions and Software

· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

· Telematics

Job Summary Perform mechanical, hydraulic, electrical and cosmetic repair and maintenance of electric and internal combustion lift trucks, various material handling equipment, and other related equipment primarily in a supervised shop environment. To provide complete customer satisfaction in a polite and professional manner.

Responsibilities

· Perform quality scheduled maintenance, new equipment installations, approved modifications, minor/major equipment overhaul, paint job, condition assessment and rental truck preparation following policies and procedures in a timely manner.

· Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct situation.

· Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.

· Observes, analyzes and determines corrective course of action for service and repair of customer equipment.

· Performs necessary repairs to correct analyzed situations in a professional and productive manner.

· Prepares necessary documentation relating to each repair in a neat and accurate manner.

· Follows safety rules and ensures that hazardous waste is disposed of properly.

· Account for 100% of paid time.

· Performs other duties as assigned.

· Rebuild and repair components.

· Perform parts and supply look up and ordering.

· Provide sanding, lubrication, operational testing, and minor welding within capabilities.

· Responsible for keeping work area clean and free of clutter and keeping personal/shop tools clean and in good repair.

· Responsible for following Carolina Handling’s safety and housekeeping guidelines when performing all repairs.

· Performs factory-authorized modifications per specifications.

· Provide field service support.

· Performs other duties as assigned.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

· High school education, plus one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

· Ability to communicate effectively with customers, management and co-workers.

· Ability to read and interpret schematics.

· Ability to read and understand necessary service and training manuals.

· Ability to understand and follow verbal and/or demonstrated instructions.

· Ability to perform arithmetic calculations involving fractions, decimals and percentages.

· Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.

· Ability to effectively utilize volt, ohm and multi-meters.

· Demonstrate a good mechanical and electrical aptitude.

· Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.

· Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.

· Knowledge and ability to navigate the internet, intranet, Excel, Outlook and Word.

· Such other knowledge, skills and abilities as are necessary in connection with additionally assigned duties.

Benefits of Joining the Team

Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

Health Benefits:

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Financial and Tax-Saving Benefits:

Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Additional Benefits:

Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.

Company Benefits:

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship.

This position is classified as heavy work, involving the operation of machinery, power tools, and heavy equipment. Job tasks may require various physical activities such as walking, sitting, climbing, balancing, stooping, kneeling, crouching, and/or crawling, along with moving about the warehouse to various work areas. Physical demands include the ability to constantly lift and/or move objects weighing up to 25 pounds, frequently up to 50 pounds, and occasionally to 100 pounds. Manual dexterity is crucial for operating machinery, tools, computers, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, visual acuity is necessary to read documents, schematics, and equipment displays.

This role operates within a shop/warehouse setting with frequent exposure to oil, grease, and dirt, as well as extreme seasonal temperatures, and vibration. Occasionally, the role may entail working in elevated conditions, encountering harmful or corrosive chemicals, and facing the risk of electric shock. There is potential exposure to hazards related to equipment movement and harmful chemicals/solvents if proper safety procedures are not followed. Noise levels typically range from moderate to high.

This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!