About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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The Analyst I, Portfolio Strategy plays a pivotal role in shaping the development and advancement of business strategies within Resurgent’s Inventory Management department. Embracing Resurgent's commitment to data-driven decision-making and a culture where the right answer wins, the role leverages advanced analytics and data science to foster strategic innovations with significant revenue impact.

Responsibilities:

Strategy Development

• Identify opportunities and lead projects to enhance or create business strategies, quantifying potential economic impact and associated risks.

• Act as both project manager and thought leader in projects aimed at maximizing value by implementing experiments and new workflow strategies.

• Conduct routine risk assessments and scenario analyses to evaluate potential outcomes of different strategic opportunities.

• Regularly contribute to ‘think tank’ sessions to generate creative ideas that drive value.

• Translate business strategy requirements into detailed action plans and coordinate implementation with appropriate teams.

• Monitor and report on the progress of strategic initiatives, providing regular updates to senior leadership.

Data Management and Analysis

• Leverage advanced analytics and data visualization tools to communicate insights and strategy performance to stakeholders.

• Aggregate large, complex datasets and transform them into actionable insights and meaningful information to support decision-making.

• Understand data management structures and consistently create accurate SQL queries and reports.

• Apply a basic understanding of data science models to identify strategic opportunities where models can be utilized to create significant value.

• Communicate complex data and analytical results clearly and effectively to senior leadership and other stakeholders.

Performance and Process Management

• Partner with performance managers to enhance network performance through recommended strategy advancements.

• Own and utilize servicer scorecards to effectively measure and drive performance across the servicing network.

• Identify and recommend optimization opportunities for servicer allocation and utilization.

• Manage various business processes aimed at creating and maximizing value across the organization.

• Maintain a thorough understanding of existing business processes, servicer performance metrics, scorecard methodologies, and reporting practices.

Industry Knowledge

• Stay informed about industry trends and technological advancements that may impact new and existing portfolio strategies.

• Monitor economic factors affecting performance, providing strategic insights and recommendations to key stakeholders.

• Conduct periodic on-site visits to servicers to gain firsthand insights into operational and regulatory challenges, emerging trends, and strategic opportunities for enhancing collaboration and performance.

Qualifications/Skills:

• 1-2 years of similar experience in business analytics, data science, or financial services.

• Basic proficiency in programming languages and data visualization tools (e.g., SQL, R, Python, PowerBI/DAX, Tableau, Excel).

• Exceptional communication skills, with the ability to collaborate across all levels of the organization.

• Strategic thinking and problem-solving skills are essential.

Educational Requirements:

• Bachelor's Degree in an analytical or quantitative field (e.g., Business, Economics, Finance, Engineering, Mathematical Sciences).

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

At Resurgent Capital Services, we're not just about debt collection; we're about fostering personal and professional excellence. Our mission is two-fold: to deliver exceptional customer service and create a thriving environment where talented individuals can flourish.

Joining Resurgent means joining a community where your contributions matter. Whether you're in customer service, IT, analytics, or operations, you'll find your role essential to our collective success. We're committed to providing the tools, training, and support you need to excel and advance in your career.

We're looking for individuals who share our commitment to:

• Treating everyone with empathy and respect

• Supporting customers as they navigate financial challenges

• Creating solutions and making a positive impact

• Using data to make the best decisions possible

Explore our careers and discover how you can make a difference at Resurgent Capital Services.

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