Senior Business Analyst

Location:

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

As a Senior Business Analyst you will be involved in one or several of the following activities: stakeholder requirements elicitation, end user studies, process definitions, pre-studies, modelling, and design to find the optimal solution and requirements management of our business and technical solutions. In this role you will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions.

Main responsibilities:

• Handle customer contact to conduct requirements elicitation

• Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution

• Perform prototyping, which is designed to meet user needs and goals

• Responsible for securing that the requirements can be understood by both Business and IT and used by application development team.

• Organize and lead User Acceptance Demo and User Acceptance Test meetings

• Support prioritization of scope based on end user needs and business value

• Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs

• Support the consistency with global processes and application use

• Propose changes that make the software product more efficient and/or reduce operation or maintenance cost

• Continuously work to improve existing ways of working

• Facilitate workshops locally or globally

• Lead business change initiatives

• Coach “Junior” Business Analysis Professionals

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Required Competencies:

• 5+ years of experience as a Business Analyst or Solutions Engineer

• Experience in creating and working with roadmap planning

• Elicitation techniques knowledge

• Analytical thinking and problem-solving mindset

• Confident and strong communication skills – both oral and written in English.

• Ability to run meetings and workshops

• Excellent documentation skills

• Team player – must be able to work with people at different levels of the organization and in a global team

• Software development and/or maintenance experience would be appreciated

• Experience in application data modeling, activity diagrams is beneficial

• Experience using Confluence and Jira a must

• CCBA, CBAP certification is a plus

Project experience in one or more of the following is a plus

• Process development

• Change management

• Service development

• CRM

• Telematics

• Identity management

• eBusiness

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

• Great work life balance including generous paid time off benefits

• Competitive base salary as well as eligible for annual company bonus

• Comprehensive group health benefits package

• Excellent 401(K) with company match as well as additional contribution percentage

• Tuition Reimbursement Program

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Group Connected Solutions we drive transportation forward through connectivity. Our services and solutions are the key to a connected and more productive infrastructure, to ensure safer transport and reduced carbon emissions. By leveraging massive amounts of data from our customers connected assets, we are leading the way in a rapidly changing industry.

Job Category: Information Technology

Organization: Connected Solutions

Travel Required: No Travel Required

Requisition ID: 6294

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro