ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. We are seeking a Project Support Specialist to support a NASA contract in Greenbelt, MD.

Responsibilities:

• Provide pro-active general business and project support to a fast-paced science lab with over 25 civil servants and multiple senior-level managers.

• Extensive Outlook calendar management and coordination.

• Process and track complex travel arrangements (domestic and international), travel plans, authorizations, vouchers, and expense reports in compliance with NASA travel and related IT requirements.

• Process NASA Scientific and Technical Information (STI) submissions and coordinate Scientific, Technical and Research Information discoVEry System (STRIVES) audit activities for lab.

• Coordinate lab responses to division, directorate, Center and Agency data calls with short turnarounds quickly and accurately.

• Provide on-boarding support and welcome packets for new civil servant hires, off-boarding support for lab staff, and badging for visiting foreign nationals.

• Plan, arrange and execute logistics for workshops, meetings, and special events.

• Prepare and edit documents, correspondence, meeting materials, and presentation charts.

• Support key meetings for executive-level staff: prepare schedules, agendas, charts; coordinate audio-visual requirements; compile minutes/action items and track to completion.

• Support continuity of operations and coordinate senior-level meeting coverage in absence of lab chief or deputy.

• Process IT and telephone requests and act as a liaison between lab personnel and helpdesk staff to usher tickets to quick resolution.

• Participate in regular meetings with division project support specialists to ensure business processes (especially those related to travel) are consistent across the division and aligned with Center-level directives and directorate guidelines; communicate changes and recommend improvements.

• Maintain and update electronic files and records, including correspondence logs, action item registries, distribution lists, organizational charts and call trees.

• Other special projects/duties as assigned.

Requirements :

• On-site office presence at least 3 days per week.

• NASA-GSFC administrative and organizational experience, especially in travel arranging, is highly desired.

• Proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Google Docs experience a plus.

• Must have excellent verbal, written and interpersonal communication skills.

• Strong sense of urgency, self-initiative and problem-solving skills.

• Must demonstrate ability to manage time efficiently and meet strict deadlines.

• Demonstrate high degree of accuracy, organization, consistent attention to detail and high level of productivity.

• Strong capability to learn new software tools and systems quickly and independently.

• Ability to work independently as well as in a team environment; ability to interact well with all levels of professionals as a team player.

• Exceptional customer service skills, both over the phone, electronically and in person; proactive and quick to respond to customer requests.

• Ability to follow specific directions, document procedures, and ask questions as needed.

• Possess leadership qualities, a strong sense of ethics, discretion and professional sophistication.

• Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job.

Education and Experience:

Bachelor’s degree and 5 or more years of experience or 7 or more years of experience in lieu of degree.

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.