Description:

Desktop Support is going to be the primary function of this role and they do want a relatively tenured resource.

Day to day will be 60-70% desktop, with server administration added

Tasks will range from managing the support que: RDS windows problems to Desktop Support.

Troubleshoot and dig into what problems are and who to pass off

Open to server side - looking for someone who wants advancement in the future.

will help with on-call rotation

Responsibilities

Support and basic administration of Remote Desktop Services

Support and administration of Active Directory/Azure User/Group Management

Support of O365 accounts and licenses 

Support DHCP, DNS, FTP and other network services

Respond to server resource monitoring alerts

Monitor and work customer support tickets and requests

Divisional support escalation 

Training and Documentation

Software inventories and documentation

Ability to participate in a rotational 24/7 on-call schedule

Setup of physical workspaces, PC’s, printers, monitors, and other peripherals

Desktop and deskside support as required

Perform other duties as assigned

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.