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City Of Greeley Recreation Building Lead - Ice Haus in Greeley, Colorado

Salary Range: $15.90 - 19.87

Seasonal positions for the City of Greeley will be for 6 months/maximum of 1,040 hours from date of hire.

Job Summary: Building Leads are an integral part of the recreation division with the City of Greeley and are responsible for providing quality customer service to patrons as well as the oversight of the facility, staff, programs and operational duties. This position will assist with the overall operation of the Greeley Ice Haus and work is performed under the general supervision of the Recreation Supervisor - Greeley Ice Haus or Recreation Coordinator II - Hockey and Operations, however it is expected that this position exercises independent judgment and initiative. Supervision may be exercised over subordinate personnel, including seasonal and volunteer staff.

Benefits: This position is benefits eligible. Please view our benefits guide here.

Experience, Knowledge, Skills:

Minimum Requirements Knowledge of equipment such as Zamboni, floor cleaners/ buffers, hand tools, and skate sharpener.

Preferred Previous supervisory experience preferred. Knowledge of recreation management software: RecTrac. Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.

Knowledge, Skills, and Abilities Knowledge of the business and organizational structure of Colorado municipalities. Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others. Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly. Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions. Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness. Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments. Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results. Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed. Ability to self-start and take initiative in completing daily tasks and special projects. Ability to focus on activities that have the greatest impact on meeting work commitments. Ability to establish and maintain partnerships with a variety of internal and external constituencies. Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages Ability to navigate a complex political environment. Employee management, supervision, and team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability.

Essential Functions: Facility/Risk Management. Assist in the oversight of facility day to day operations through: ice maintenance including operation of the Zamboni and ice edger, compressor readings, skate sharpening, and building cleaning/maintenance. Document completion of responsibilities and inspections. Communicate any concerns to supervisors. Actively assess rules, policies and risk throughout the facility and take proactive steps to ensure such all polices are followed and all risk is mitigated. Customer Service & Engagement. Provide oversight and support to guest services operations staff to ensure positive custome service experience of all guests utilizing the facility. Deliver prompt and professional solutions to both external and internal customer inquiries through face-to-face, phone, and email interactions. Inquiries will focus on the services, programs, and activities offered by the facility, as well as the entire Culture, Parks and Recreation Department. Provide quality service through the development of relationships with facility users, program participants, community members, City employees, and numerous partner organizations. Enforce facility regulations, policies, and procedures; positively represent the City in interactions. Resolve program issues within established guidelines. Relay various inquiries to supervisors. Perform set-ups and take-downs for events and rentals. Technology/Equipment... for full information follow application link

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