Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, AI Governance

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Data Strategy and Management team is looking for a Director, AI Governance to drive our Responsible AI strategy forward by consistently innovating and problem-solving. The successful candidate will report to the Vice President, Data Strategy, in the office of the Chief Data Officer. The ideal candidate is passionate about Responsible Tech, intellectually curious and collaborative.

Role

In this exciting and responsible role, you will:

• Assess built and bought AI systems for risk (e.g. bias risk), by analyzing artifacts including product concepts and model evaluation results. You will leverage an established risk management framework to recommend risk mitigation strategies, and review evidence to confirm that risk mitigation was undertaken.

• Identify opportunities to improve Mastercard's AI Governance framework, processes and tools, by making them clearer, easier to work with and more comprehensive.

• Work with data science leaders, engineering, legal and risk management partners, as well as external and internal researchers, to drive improvements and innovative research in Responsible AI.

• Realize your personal values and Mastercard’s Data and Tech Responsibility Principles, by advancing strategic objectives that include defining standards and guidance, implementing AI regulatory requirements, developing and sponsoring new tools and capabilities.

• Participate in the Responsible Tech community and help shape Mastercard and the world's thinking on Responsible AI.

All About You

Ideally, you:

• Have experience creating or reviewing machine learning or statistical model-based solutions as part of a team.

• Have an eye for detail and an interest in analyzing the structure of data and solutions to understand and improve them. Ideally, you care about solution quality and reproducibility.

• Possess the emotional intelligence and negotiation skills required to productively work with a diverse range of technical and business-focused partners.

• Are skilled at explaining complex or technical problems succinctly and clearly.

The following is also desirable:

• Experience using modern machine learning frameworks to develop and deploy models.

• Awareness of and interest in trends in Artificial Intelligence, as well as a view on their regulatory or ethical import.

• Interest in opportunities to show thought leadership and engage with public audiences through participation in events, writing and collaboration.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.