About the job

We're building a specialized global Black Belt Sales team to improve the go-to-market strategy through Red Hat Managed OpenShift offerings on Amazon Web Services (AWS), Microsoft Azure, and other public clouds.

The Red Hat Sales team is looking for a Senior Managed OpenShift Black Belt to join us in Zurich, Switzerland. In this role, following the initial customer purchase of Red Hat Managed OpenShift, your primary focus will be to remove organizational, technical, and other blockers of adoption within key accounts for us to become the preferred platform for workloads and applications across the business. You'll need to be able to effectively articulate customer value propositions to leadership, developers, and IT teams within the account. This will entail technical architecture walkthroughs, business value conversations, customer-facing technical workshops, status quo removal, and more.

As a senior member of the EMEA (Europe, Middle East and Africa) Managed OpenShift Black Belt team, you will focus on the Central Europe region. You will work closely with the Managed Cloud Services Product team, helping to test, document, and demonstrate innovative features. You will also cooperate closely with Red Hat's customer sales teams, post-sales solutions architects, and customer success teams to ensure a highly positive customer experience.

What you will do

• Work with customer account executives, sales specialists, and solutions architects to identify challenges and blockers to wider Red Hat Managed OpenShift adoption and consumption within new and existing customer accounts

• Coordinate with regional sales engineering teams for account planning and go-to-market strategy as needed

• Plan, design, and implement custom-made solutions which will effectively address customer issues, using additional support and resources from Red Hat as required

• Identify and partner with customer champions, serving as an advocate within both their line-of-business and application development teams and within Red Hat

• Work closely with the product team, providing feedback on both the services and underlying platforms that they are running on

• Assist leadership with evolving our go-to-market strategy for Red Hat Managed OpenShift Cloud Services adoption

• Based on your direct customer experience, work in close coordination with the business development and technical presales teams responsible for our strategic cloud provider and independent software vendor (ISV) partnerships to identify potential for repeatable and scalable go-to-market offerings

• Facilitate presales and post-sales activities including technical deep dives, proofs of concepts, bake-offs, internal and external community events, application portfolio reviews, etc.

• Carry out community outreach and customer advocacy activities

What you will bring

• 5+ years of application development or IT operations experience

• Direct experience with the Kubernetes ecosystem, including equivalent technologies

• Direct experience with one or more cloud service providers and their managed Kubernetes offerings

• Practical knowledge of DevOps, agile concepts and application development and deployment tools, including project management, supply chain management (SCM), continuous integration (CI) and continuous delivery (CD), testing, security, monitoring, and modern programming languages and frameworks

• Executive presence with public speaking skills

• Excellent communication and presentation skills in German and business English

The following are considered a plus:

• Degree in computer science or a similar field

• Experience with Red Hat OpenShift Service on AWS (ROSA) or Azure Red Hat OpenShift (ARO)

• Experience working at an enterprise software company, a Software-as-a-Service (SaaS) company, or a service integrator

• Experience working as a sales specialist or solutions architect at a software vendor

• Community brand in volunteer tech communities like DevOpsDays or open source projects

#LI-MR3 #LI-REMOTE

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex.

Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

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Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Posting Location : Location CH-Zurich

Posting date 4 days ago (4/23/2024 9:39 AM)

Job ID 101667

Workday ID R-037777

Category Solution Architecture