Job Title: Administrative AssistantJob Description

We are seeking a dedicated and empathetic Administrative Assistant to join our team in an insurance office. The ideal candidate will provide front desk support and face-to-face customer service, assist customers with total loss paperwork, and handle various administrative tasks.

Responsibilities

• Provide front desk support in an insurance office.

• Engage in face-to-face customer service interactions.

• Assist customers with their total loss paperwork.

• Obtain and handle documents from customers.

• Process payments and enter information into the claims system.

• Perform printing, faxing, and mailing tasks, both outgoing and incoming.

• Order supplies, file, and organize office materials.

• Complete tasks from the internal system/queue, including creating FedEx labels, mailing, and faxing.

Essential Skills

• 2-3 years' experience in a face-to-face customer service role.

• Proficiency in MS Office.

• Strong customer service skills, including empathy and the ability to listen and understand customer issues.

• High School diploma or GED equivalent.

Additional Skills & Qualifications

• Notary certification (preferred).

Work Environment

Work in an insurance office environment. The role is full-time, Monday through Friday, with hours from 8 AM to 5 PM.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.