Radio Communications Technician Supervisor (Grand Junction)

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Radio Communications Technician Supervisor (Grand Junction)

Salary

$78,336.00 - $115,716.00 Annually

Location

Grand Junction, CO

Job Type

Full Time

Job Number

RAA DHSEM 00290 092024

Department

Department of Public Safety

Division

Homeland Security and Emergency Management

Opening Date

09/20/2024

Closing Date

10/4/2024 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Craig, CO and Denver, CO

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Leticia Tavarez leticia.tavarez@state.co.us 720-471-9883

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is open only to Colorado residents only.

Please Note: This recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.

CDPS is an equal opportunity employer. See ourEEOD Utilization Report (2020) (https://drive.google.com/file/d/11XM6_piWxOnO7rfbG1EDPL2vHeCcVH36/view?usp=sharing)

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado.

Our Core Values – Unity, Honor, Service

CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace.

Why I love My Job at CDPS (https://youtu.be/wVFnhrTd3jI)

At CDPS we nurture an employee-centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!

Careers with a purpose:

If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!

We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.

You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Unmatched Benefits:

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

• State contribution into Health Savings Account when enrolled in HDHP.

• Job protected medical leave under the Family Medical Leave Act (FMLA) (https://dhr.colorado.gov/state-employees/time-off-leave/family-medical-leave-act-fmla) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI) (https://famli.colorado.gov/) .

• Paid medical leave benefits provided by the State of Colorado.

• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.

• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA (https://www.copera.org/member-contribution-rates) for details.

• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave (https://dhr.colorado.gov/state-employees/time-off-leave) and four annual wellness days.

• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.

• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.

• Credit Union of Colorado (https://www.cuofco.org/credit-union-colorado-membership-eligibility) membership eligibility.

For a complete review of the benefits we offer, please click on this link. (https://www.colorado.gov/pacific/publicsafety/benefits-1)

Description of Job

DIVISION OF HOMELAND SECURITY AND EMERGENCY MANAGEMENT

This position is located within the Division of Homeland Security and Emergency Management (DHSEM). The Division of Homeland Security and Emergency Management (DHSEM) is a dynamic and diverse team that is committed to developing, administering and coordinating comprehensive and integrated statewide emergency management and homeland security programs. The Division’s work ensures the safety and security of Colorado and its infrastructure through unity of effort with local, tribal, state, federal, private, and nongovernmental partners.

Our Mission:To lead and support Colorado's effort to prevent, protect, mitigate, respond to and recover from all-hazards events.

Our Vision:A prepared, safe and resilient Colorado!

Our Core Values:Service, Teamwork, Respect, Integrity, Vision and Excellence.

Our Guiding Principles:Results-Focused, Innovative, Service-Oriented and Employee-Centric.

Our mission is accomplished through a comprehensive and coordinated program of mitigating hazards, preparing for emergencies, preventing terrorist attacks and other criminal activity, coordinating resources for response to a disaster and supporting subsequent recovery efforts. The division also serves as the conduit for state and federal funding to prepare for and recover from all hazard events. The division accomplishes its mission through the following offices:

• Director's Office

• Office of Emergency Management (OEM)

• Office of Grants Management (OGM)

• Office of Security and Prevention (CIAC)

• Office of Public Safety Communications (OPSC)

ABOUT THE WORK UNIT

The Office of Public Safety Communications (OPSC) provides critical and essential public safety two-way radio communications to over 1,000 local, state, tribal and federal public safety and governmental agencies across the state. On average the system supports 8 – 9M calls per month and is one of the largest communications systems in the United States. It is currently the largest system in Colorado providing interoperability across a vast array of

independent communications systems in every county jurisdiction and region of the state. Over 120,000 Colorado first responders use the system for routine operations, emergency operations, interoperability, mutual aid, for both naturally occurring and man caused large scale events.

The OPSC represents the State of Colorado, in all matters related to public safety communications, in partnership with political subdivisions, elected officials, state departments, local, regional, tribal and federal government. The OPSC team is made up of system engineers, network monitoring, program management, project management, transmitter site facility operations and maintenance.

We are responsible for system design - expansion and architecture, establishment and enforcement public safety communications policy, procedures, standards, technological advancement, system security – system upgrade management, Federal Communications Commission licensing and compliance, radio programing and talk group assignment, transmitter site and tower construction, everything associated with what may directly impact the performance and reliability of the OPSC.

Our teams are geographically and strategically stationed at 13 regional technical service centers throughout the state to ensure an immediate response and accelerated restoration of communications continuity of operations. This includes, but is not limited to knowledge and proficiency of all computer software programs operating various components of the system, installation, service and maintenance of all backup power generators, environmental conditioning units, UHF – VHF – Microwave, transmitters – receivers, coaxial waveguide - antenna systems and communications tower structures in excess of 400 feet.

All engineering and technical specialist are trained in winter survival and safe snow-cat operations in effort to safely access high altitude mountain communications sites in Colorado’s ever changing and extreme weather conditions and have been called upon in the event of emergencies and extreme weather events to assist in first responder search and rescue missions. This support unit responds to 24-hour system monitored alarm notifications indicating component trouble or failures, routine and preventive maintenance ensuring the highest level of system performance

and preventing interruptions in service and loss of availability.

ABOUT THE POSITION

This position is that of a working technical expert supporting federal, state, Tribal and local government agencies by maintaining microwave, telephone, two-way radio, digital trunked radio (DTR), data and video communications equipment and systems. This position has the responsibility to provide technical expertise in the installation and maintenance of the aforementioned equipment.

This position has supervisory responsibilities over the Telecommunications Specialists through project scheduling and instruction, including installation, modification, fabrication and calibration of new equipment and systems. This position will follow established procedures to provide ongoing preventive maintenance and failure resolution of systems and support equipment, creating and updating circuit and equipment records to fill public safety needs and inter-government requirements.

Duties include (but are not limited to):

Technical Assistance and Support

Assist in establishing installation, maintenance and operating processes and procedures. Provide field modifications, develop and construct circuits, systems and peripheral communication assemblies using the manufacturer’s instructions, best practices and industry standards. Install and repair equipment and systems where little or no documentation is available. Assist in the design and installation of equipment to meet agencies’ requests and requirements. Assist in the design and fabrication of new and untried electronic equipment. Provide regional engineer(s) estimates of manpower resources, time, and costs for materials and equipment to upgrade and maintain communication systems. Be able to properly operate test equipment, to include service monitors, spectrum analyzers, T1 testers, power meters, and RF cable analyzers and provide expertise to other team members. Clear understanding of TDM circuits and related equipment including DS0, DS1, and DS3 signaling and M13 and channel bank multiplexers. Knowledge of -48 VDC power systems, rectifiers, inverters, and batteries. Update instruction manuals and schematics involving various types of equipment serviced by the division. Conduct remote monitoring of microwave and statewide wireless network, daily, to ensure the availability and reliability of the network. When faults or issues regarding levels of service are detected, perform required repair and/or calibration activities. Participate in all maintenance and installation of microwave systems, base/repeater station systems, two-way mobile radio and auxiliary equipment, including mobile vehicle installations. Perform maintenance and repairs of transmitter site buildings, grounds, fences, antennas and towers. May include minor maintenance of environmental control, emergency power plant systems, painting of structures and grounds keeping. Be able to climb towers and install, repair, remove, and assess the condition of the tower structure to include electrical grounds, mounts, cable runs, clamps, attachments, cross members, bolts and nuts, inspect for corrosion. Be able to assess the physical and mental condition of employees climbing towers. Stay current on all training and certification requirements. Follow industry trends to stay current on telecommunication standards.

Supervision

The position is responsible for the daily supervision of regular, on-going staff. Develop staff performance plans on an annual basis and conduct a minimum of 2 performance reviews per year (progress review and annual). Plans should include metrics that align with department and organizational goals. Give direction on tasks and priorities and provide ongoing, coaching, feedback and evaluation to staff. Document all discussions and plans accordingly. Monitor and approve leave requests. Manage employee conflicts and respond to employee grievances (informally) as delegated. Participate in team hiring process. Staff scheduling and allocation. Maintain your own professional skills and technical abilities and foster and promote a culture of continuous learning and development with your own team. Accountable for translating the organizational vision into operational execution for your team.

Documentation and Communication

Represent Communications Services, professionally, in written correspondence, verbal exchanges, physical appearance/dress attire, as appropriate for the job. Be prepared and able to attend customer meetings in-person, in conference rooms and make presentations or give instruction on subscriber or system operations with prepared written materials or electronic slides and present these verbally. Read and consult supervisor with respect to existing inter-governmental agreements or service level agreements as applicable to remote site responsibilities, access or customer locations. Draw attention to changes that may be necessary in documented procedures. Update instruction manuals and schematics involving various types of equipment serviced by the division. May be required to maintain asset tracking for the location, will vary by shop.

Emergency Assistance and Response

Provide emergency failure repair service restoration on a 24/7 on a call-back basis. Maintain public safety communication systems. Repair may require the use of a four-wheel vehicle and/or snow-cat (all-terrain snow vehicle), to reach remote locations under severe weather conditions. Use of vehicles may also be required for search and rescue and recovery operations. Must be able to assess aspects of remote, isolated site work and respond with proper tools, clothing, personal protective/defensive equipment and tools.

Vehicle Maintenance and Access Support

Coordinate and perform normal maintenance and repair of assigned snow-cat (all-terrain vehicle) to ensure the availability and reliability of transportation to and from remote mountain top communication sites. Ensure access to remote sites and other service locations by coordinating and performing the repair of service roads. Provide preventative maintenance to emergency power plants, batteries and environmental control systems.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)

Option 1:

Four (4) years of technical (hands-on) experience with land mobile radio (LMR), two-way radio, microwave, or applicable RF technology.

• Note: Application work history and supplemental questions must clearly articulate relevant professional experience as applicable to the position.*

Option 2 (Substitute):

A combination of related education and/or technical (hands-on) experience with land mobile radio (LMR), two-way radio, microwave, or applicable RF technology equal to four (4) years.

*Note: A transcript as described under "Complete Applications" must be submitted at the time of application to meet this qualification.

REQUIRED SKILLS

• Ability to prioritize projects.

• Demonstrated strong critical thinking skills.

• Ability to make independent decisions within a broad procedural framework.

• Ability to multi-task.

• Strong organizational and follow up skills.

• Self-sufficient, highly motivated and team player.

• Ability to thrive in a fast-paced work environment with consistency and reliability

PREFERRED QUALIFICATIONS AND/OR SPECIAL QUALIFICATIONS

• 4 (+) years of Supervisor experience

• Hands on technical experience

• Technical Instruction experience

• Current Tower Certification

• Current FCC General Radiotelephone Operator License (GROL)

CONDITIONS OF EMPLOYMENT

• Requires successful completion of a background investigation that includes a polygraph exam and a fingerprint based criminal history search.

• Valid Colorado Driver’s License or the ability to complete any travel requirement independently

• Designated Critical. Required to report without delay or interruption to provide essential or emergency services to ensure health, safety and welfare.

• Colorado Driver's License: Will travel between state communication equipment locations

• Use, Handling, or Exposure to hazardous materials: Will work with chemicals such as engine coolants, fuels, battery acid, grease, ATF hydraulic fluid, and lead.

• Must be obtained within 6 months of hire a FCC General Radiotelephone Operators License (GROL)

• Able to lift up to 50 lbs.

• Be able to climb towers of up to 400’ and ladders of up to 28’.

• Able to regularly bend, crouch, kneel, and crawl to complete equipment assessments, maintenance, installs, and deinstalls-removals. Dig trenches and cut trees.

• Perform at high altitude and hike to sites that do not have vehicle access.

• Able to work in all weather conditions.

• Must be certified to climb towers or be able to acquire certification within 6 months of hire and recertification every two (2) years.

WORK ENVIRONMENT

• On call/shift work may be required in emergency situations

• Responds to 24-hour system monitored alarm notifications

• Physical position and work in all weather conditions.

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing and appeal with the State Personnel Board/State Personnel Director within 10 days from the date your receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board rules and Personnel Director's Administrative Procedures are available atwww.colorado.gov/spb . A standard appeal for is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of action; Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

ADA ACCOMMODATIONS ASSISTANCE AND QUESTIONS

The Americans with Disabilities Act (ADA) is a federal civil rights law that protects people with physical and mental disabilities and allows them the opportunity for employment with or without a reasonable accommodation. Please direct questions and requests for reasonable accommodations tocdps_hr@state.co.us

NOTIFICATIONS

All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

EQUITY, DIVERSITY AND INCLUSION

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our

PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION

• Applicationsare considered complete and accurate at the time of submission. Therefore, additional information may notbe solicited or accepted after your application has been received.

• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

• Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive. Each answer (1-4) should be no longer than one page.

• Military Veterans:If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.

• Application Tips: For an overview of State of Colorado application process and application tips, please view thisvideo (https://www.youtube.com/watch?v=vUwZiY6G24U&feature=emb_logo) .

• Resumes, Cover Letters,or other documents submitted: WillNotbe reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).

• Comparative Analysis:May include a structured application review by a panel of SMEs.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Please explain why you are interested in this position and how this position fits in with your career goals.

02

Please explain how you meet the minimum qualifications for this position.

03

Please give us a brief description of your technical (hands-on) experience with land mobile radio (LMR), two-way radio, microwave, or applicable RF technology.

04

Positions within the Colorado Department of Public Safety require a comprehensive background examination including a criminal history check and polygraph. Are you willing to participate in this process if you receive a conditional job offer?

• Yes

• No

  05

  If you are a current or previous State of Colorado employee, please list your Employee Identification Number (EID), dates of employment, and classifications for all State of Colorado Departments or institutes of Higher Education for which you have worked. Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If you are not a current or previous State of Colorado employee, please state "N/A".

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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