Selina Internship Opportunity Front Office in Granada, Nicaragua
WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?
Seize this unique opportunity to work for Selina, one of the world?s fastest-growing lifestyle hospitality brands!
Selina is disrupting the hospitality industry by combining the best aspects of boutique hotels, co-working spaces, and socially-centred hostels. With a distinctive design style, deep local knowledge and robust tech, Selina promises travelers authentic local experiences, exciting connections with fellow travelers, and the power to live, work and create seamlessly abroad.
With 100+ locations opening around the globe, we have multiple job opportunities at any given time.
Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.
Most of your responsibilities are (but not limited to):
Providing a friendly, welcoming and efficient service to all guests, in line with our vision and values on customer satisfaction
To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
To assist in keeping the hotel reception area clean and tidy at all times.
To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
To undertake all training as required (eg, first aid, health and safety, customer service).
To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post, as and when required.
To administer the general petty cash system and float in an accurate manner.
Interact with customers, take orders and serve snacks and drinks
Comply with all food and beverage regulations.
Offering all Selina services such as tours, shuttle buses and rentals to customers
Ensuring the best experience of all customers
Must be currently enrolled in the university
Customer service skills
Previous experience with dealing with clients
Ability to work under pressure
Ability in solving problems
English & Spanish languages required
Accept non paid internship (no monetary compensation)
? Accommodation in dorms/staff accommodations at the Selina location for the duration of the internship.
? Full free breakfast included everyday at location (exceptions may apply).
? Three free nights at any Selina?s hotel location around the world (in dorms).
? 30% discount at all Selina locations. Select family and friends receive a 20% discount. This applies during internship program.
? Certificate of completion of the internship.
? 20% discount in Selina?s F&B during internship.
? Free access to a variety of culture activities.*
? Free access to wellness activities.*
? Possibility to lead and implement an academic project.
? Free access to online Selina training opportunities.*
*subject to availability and with the approval of his/her supervisor.