Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.

To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!

About the team

Join a high-caliber team of professionals that are dedicated to transforming how the world understands and leverages talent. Our Field Operations team believes that operational rigor is the foundation for driving performance, efficiency, and growth across Eightfold’s Sales, Alliances & Partners, Customer Success, and Professional Services teams. We empower our colleagues to reach their full potential by providing tailored strategies, tools, operational insights, and fostering a culture of continuous improvement. We are a diverse, collaborative global team that focuses on making a real impact – we use data-driven approaches to improve our understanding of the business and make operations more efficient and effective

About the Role:

Eightfold AI is seeking a seasoned and results-driven Director of Partner Field Operations. This critical role will serve as the COO for the Alliances & Partners team, ensuring seamless collaboration between our Sales organization and our valued Partners. You will be instrumental in designing and implementing systems, processes, and programs to drive Partner success and maximize the impact of our Partner ecosystem, driving new business opportunities, and accelerating deal closure.

Responsibilities:

• Strategic Partnership: Develop and execute a comprehensive partner field operations strategy, aligning with Eightfold's overall sales and business objectives.

• Operational Excellence: Design and implement operational frameworks, processes, and tools to optimize partner engagement, collaboration, and performance.

• Performance Measurement: Define and monitor key performance indicators (KPIs) for partner activities, identifying areas for improvement and implementing corrective actions.

• Data-Driven Insights: Utilize Salesforce and other systems to track, analyze, and report on partner-related data, generating actionable insights for business decision-making.

• Sales Enablement: Partner with the sales enablement team to equip Partner Managers and Account Executives with the necessary resources, training, and tools to effectively engage partners and drive revenue.

• Cross-Functional Collaboration: Build strong working relationships with key stakeholders across sales, marketing, product, and other relevant teams to ensure alignment and drive collective success.

Qualifications:

• Experience: 10+ years of experience in partner management, channel sales, or similar roles within the technology industry.

• Leadership: Demonstrated ability to lead and inspire a cross-functional team, fostering a culture of collaboration, accountability, and high performance.

• Analytical Skills: Proven track record of leveraging data analysis to inform strategic decisions and drive operational improvements.

• Salesforce Expertise: Strong proficiency in Salesforce, including report creation and data analysis.

• Communication & Influence: Excellent communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and present complex information effectively.

• Project Management: Experience with project management methodologies and tools to ensure successful execution of initiatives.

• Global Mindset: Ability to navigate cultural nuances and effectively manage partner relationships across different geographies

• Experience in SAAS/Talent Management: Prior experience in the software-as-a-service (SaaS) industry or talent management space is a plus.

  We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.

Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

*Please note this role is open to all US locations and categorized as remote or hybrid depending upon location. The base salary ranges below are provided for pay transparency. Base pay is only one piece of our total compensation package as this role may be eligible for bonuses and equity awards. Compensation varies depending on a number of factors including qualifications, skills, competencies, and experience. Zones are determined by location.

Zone A is SF Bay Area, CA and NYC, NY. Annual Base Salary Range: $180,000 to $211,000

Zone B is all other US locations. Annual Base Salary Range: $150,000 to $176,000

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Our customer stories- https://eightfold.ai/customers/customer-stories/

Press- https://eightfold.ai/about/press