Job Description Summary

The Compensation Services Specialist delivers services supporting GE Aerospace compensation programs and processes for a large geographic region. Manages process queries from employees, managers and HRM’s in a timely and professional manner. Ensures delivery in a professional, high quality and efficiency manner. Delivers and may guide less experienced team members in service delivery standards, expectations, and established metrics. Provides continuous improvement focus to improve customer service levels and delivery of efficient processes and services.

Job Description

Essential Responsibilities:

• Provides compensation program support and services across a large geographic region. Ensures performance to established standards and performance metrics.

• Manages day to day support for Compensation related service tickets, processes, transactions, escalation, and program/event support.

• Support the Advanced Compensation annual process including testing, EIB creation, and data validations.

• With a focus to customer service, interacts directly with functional stakeholders, employees, HRMs and people managers to deliver efficient services and standard work.

• May handle sensitive issues and communication when working through day-to-day issues.

• May be required to manage competing priorities requiring analysis, interpretation, and development of solutions to complex problems.

• Maintains knowledge of industry trends and with a view to sharing knowledge with other members of the team.

• Learns and applies Lean principles in maintenance of functional standard work.

• Builds relationships with COE partners, customers, and end users to understand their needs and how they can be fulfilled through functional services and processes.

Qualifications/ Requirements:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of relevant experience)

• Minimum of 3 years of experience in Human Resources & Service Delivery.

• Workday Knowledge in the Core and Advanced Compensation product

Desired Characteristics:

• Strong oral and written communication skills

• Demonstrated skill in judgement to make decisions and handle complex tasks or problems

• Ability to assess quality of information given and ask pertinent questions to stakeholders.

• Ability to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.

• Ability to document, plan, market, and execute programs

• Established project management skills

• Demonstrated ability to transfer knowledge and develop others through coaching and mentoring

• Detail and numerical orientated with good analytical and problem-solving skills.

• Articulate, adaptable, with excellent inter-personal and cross-cultural skills

• Eye for detail, confidence to challenge and ask questions

• Logical, structured and process-orientated thinking

• Good Excel, Word, and PowerPoint; quick adaptability to systems, tools, and processes

Pay and Benefits:

• The pay for this position is $96,900-161,500. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 2 2024.

• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position