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ManTech Careers 4 Jobs in Glen Burnie, MD

  • Service Desk Specialist, Senior- Tier 1

    ManTech - GLEN BURNIE, Maryland
    ... required. Reviewing analyst ticket queues to facilitate ticket resolution at or exceeding KPI ... system and recording the action(s) taken and follow up on deferred actions. Reciting a customer ...

  • Service Desk Specialist, Senior- Tier 1

    ManTech - GLEN BURNIE, Maryland
    ... required. Reviewing analyst ticket queues to facilitate ticket resolution at or exceeding KPI ... system and recording the action(s) taken and follow up on deferred actions. Reciting a customer ...

  • Senior Tier 1 Help Desk Support Services Specialist

    ManTech - GLEN BURNIE, Maryland
    ... identify problems, trends, and unique criteria, as required. Reviewing analyst ticket queues to ... . Documenting customer requests in call tracking system and recording the action(s) taken and follow up on ...

  • Senior Tier 1 Help Desk Support Services Specialist

    ManTech - GLEN BURNIE, Maryland
    ... to identify problems, trends, and unique criteria, as required. Reviewing analyst ticket queues ... -office and off-site. Documenting customer requests in call tracking system and recording the action ...