Our Associates support the Leadership Team through operational execution and delivery of a rewarding customer experience. Our Associates are part of a team of high achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate position and demonstrate Harbor Freight Tool's Core Values. 

*Responsibilities *

• Maintain a safe, clean, and organized store for all
• Proficient in all assigned areas of responsibility
• Consistently exhibit expected behaviors to exceed financial goals
• Accurate and timely completion of workload
• Exhibit job proficiency and expected behaviors
• Contribute to a team atmosphere
• Execution in accordance with Standard Operating Procedure
• Participate in company programs
• Participate in special events
• Provide a great experience for our customers
• Ensure efficient processing of point-of-sale transactions
• Provide a helpful customer experience
• Adhere to all company policies and procedures
• Ensure items are in-stock
• Ensure items are priced right
• Other duties as assigned

Action Oriented

Is action oriented and full of energy for the things they see as challenging 

Enjoys working hard  

Shows initiative 

*Communicates Effectively *

Conveys a clear message and ensures understanding when communicating with customers and coworkers Understands the need for professional and respectful communication with customers and coworkers

*Composure *

Is calm and professional under pressure  

Does not become defensive or irritated 

*Customer Focus *

Uses good judgement and acts with teams and customers in mind  

Understands how operational execution directly affects the customer experience  

Establishes and maintains relationships with customers and Associates through respectful and effective communication.  

*Qualifications  *

*Experience, Education, Physical  Requirements *

• Retail or Customer Service experience preferred
• High School graduate/Equivalent preferred
• Ability to communicate with customers and associates in person and via e-mail and telephone. Ability to intermittently lift, push and/or pull up to 50 pounds.
• Requires standing and moving for an entire shift.
• Ability to lift, bend, kneel, climb, crawl and/or twist.
• Ability to safely climb up and down a ladder.
• Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.

A

*vailability *

• Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.
• Regular attendance is an essential function of the job.