Job Number 24117722

Job Category Sales & Marketing

Location Ghent Marriott Hotel, Korenlei 10, Ghent, Oost-Vlaanderen, Belgium

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Marriott Ghent. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

A Day in the Life of…

As Sales Manager, you will own all the aspects of the Sales Plan and manage in line with Aimbridge and brand requirements.

Key Responsibilities will be to :

• Research potential new accounts, carry out extensive networking, conduct telesales calls, plan appointments, and do weekly face-to-face sales appointments.

• Work with the General Manager, Director of Sales and Events, and Revenue team to continuously align and devise strategies and tactics to retain and grow the business and support revenue maximization.

• Work with the Sales Team to continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition, and their key accounts. Utilize this intelligence to develop strategic plans, ensure the hotel remains competitive in the marketplace place, and identify potential businesses to target.

• Ensure targets are achieved in line with hotel strategies and objectives.

• Support the Sales team in the preparation of the hotel's annual budget.

• Build strong, long-lasting customer relationships

• Maintain accurate records of leads, opportunities, and activities using Salesforce

• Develop customer accounts to drive business into the specific hotel/cluster

• Prepare company contracts for the hotel per current business and pricing conditions

• Work within current business strategies and recognize potential opportunities

• Attend Sales events, as required

• Produce accurate and timely reports that meet the needs of the Director of Sales and Events including the reporting of appointments, calls made, and business leads

• Answer customer queries in a prompt and professional manner

We will be looking for someone who has proven experience in a similar role preferably within a branded hotel structure.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience in a proactive sales role with a proven track record of closing a sale

• Positive attitude and good communication skills

• Commitment to delivering a high level of customer service

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure and own initiative

A good knowledge of PMS and CRM systems is preferred, although training will be given.

This company is an equal opportunity employer.

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Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.