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Marriott
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Atlanta, Georgia
...
.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention
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Marriott
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Greensboro, Georgia
...
knowledge of the brand specific service culture.
**Ensuring Exceptional Customer Service ... satisfaction results with employees.
• Responds in a timely manner to customer service department
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Marriott
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Atlanta, Georgia
...
excellent customer sales service in order to grow share of the account.
• Manages and develops ... Customer Service Standards and property’s Brand Standards through the sales process.
The pay range for
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Marriott
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Atlanta, Georgia
...
delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
**Education ... Management.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
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Marriott
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Atlanta, Georgia
...
. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property
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Marriott
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Atlanta, Georgia
...
Marriott’s annual “” trade show/customer event for key wholesale accounts and hoteliers (e.g., Wholesale ... **
• Serves as account’s “local service guarantee” by verifying that outstanding service delivery is
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Marriott
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Atlanta, Georgia
...
Customer Service**
• Attends meetings and communicates with executive, peers, and subordinates as an ... hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
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Marriott
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Atlanta, Georgia
...
and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service ... timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service
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Marriott
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Atlanta, Georgia
...
to exceptional customer service in hospitality technology. The Senior Director, ServiceNow platform ... customer satisfaction, service durability, and confidence
Use customer interaction data to make
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Marriott
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Atlanta, Georgia
...
and drives customer loyalty by delivering service excellence throughout each customer experience ... Customer Service Standards and hotel’s Brand Standards.
• Conducts site inspections, as required
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Marriott
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Atlanta, Georgia
...
delivery in accordance with brand standards. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the
...
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Marriott
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Atlanta, Georgia
...
.
Collaborates through the incident with key team members (network, application, etc.) to engage service providers and other stakeholders to identify problem root cause and drive service restoration (examples
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Marriott
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Atlanta, Georgia
...
properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates
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Marriott
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Atlanta, Georgia
...
drives customer loyalty by delivering service excellence throughout each customer experience ... effective turnover to Event Management.
• Executes and supports Marriott’s Customer Service Standards
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Marriott
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Atlanta, Georgia
...
, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc
Strong understanding of API ... expenditures or other cost/resource estimates as requested
Identifies opportunities to enhance the service
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Marriott
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Atlanta, Georgia
...
, through turnover, all contractual terms and needs of the customer once a contract is signed to verify ... selling options.
• Partners with Event Management and/or Operations in providing a customer experience
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Marriott
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Atlanta, Georgia
...
properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates
...
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Marriott
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Atlanta, Georgia
...
timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence ... timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service
...
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Marriott
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Atlanta, Georgia
...
service excellence throughout each customer experience, Group, BT and Project Team.
**CANDIDATE PROFILE ... brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service
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Marriott
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Atlanta, Georgia
...
customer experiences. The candidate be accountable for developing highly scalable cloud-based solutions ... technology architecture vision and standards in conjunction with Service Providers, users, department
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Marriott
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Atlanta, Georgia
...
hotel.
· Participate in a weekly or daily stand up with hotel, based on service tier, to review ... Room Availability
· Oversold Nights
· Out of Order Rooms
Resolve and/or escalate Customer Care
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Marriott
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Atlanta, Georgia
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
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Marriott
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Atlanta, Georgia
...
roadmaps. Governs and reviews the output of the managed Service Providers who are responsible for the ... collaboration with the Service Providers.
Defines requirements to address issues in regards to systems
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Marriott
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Atlanta, Georgia
...
the service delivery processes.
Delivering Technology
Performs more complex quantitative and qualitative analyses for service delivery processes and projects.
Work with SSE to provide
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Marriott
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Atlanta, Georgia
...
in a weekly or daily stand up with hotel, based on service tier, to review priority tasks and/or ...
· Out of Order Rooms
Resolve and/or escalate Customer Care Cases
· Review negative cases
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Marriott
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Atlanta, Georgia
...
initiatives that drive meaningful improvements in hotel product, service, and overall customer experience ... models desired service behaviours in all interactions with customer and employees.
Incorporates
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Marriott
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Atlanta, Georgia
...
generate incremental revenue and deliver Savvy Service.
**Ensuring Exceptional Customer Service ... Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and
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Marriott
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Atlanta, Georgia
...
journey through complex reservations services and support of elite loyalty and customer care requests ... through knowledge and service requirements for these brands and properties. Create an effortless
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Marriott
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Fayetteville, Georgia
...
.
Delivers excellent customer service throughout the customer experience and encourages the same from other ... , high quality products and service levels. The Event Manager is also responsible for acting as a liaison
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Marriott
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Atlanta, Georgia
...
improve service performance.
• Empowers employees to provide excellent customer service within ... Operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer
...
