Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.

The Key Account Managers primary responsibility is to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting and conversion, extensive product knowledge and service. The candidate must possess +3 years of experience in AWC sales.

• Target accounts and markets (not by order of importance) :

• NHS Acute & Community

• Wholesalers

• Nuffield Group

• Bupa Group

• Private HC Group

• Veterinary Sales

• Pharmacy Groups

• Nursing Homes/Hospice

• Selling activity (change the order depending on territory):

• Manage contracts & negotiations with pricing.

• Identify sales prospects and open new accounts.

• Identify new partnerships to grow revenues.

• Increase revenue from existing customers.

• Consultative and relationship type of selling

• Re-sales of same products

• Territory:

• Geographical area is United Kingdom -with defined Regions.

• Coordination with other departments to ensure customer satisfaction and with team to ensure that regional/corporate financial goals are met:

• Customer Service, Quotes & Tenders Marketing, Quality, Legal, CRM process manager, Professional Education, Regulatory, Account receivables, consignment team, other sales teams within Integra

• General duties:

• Negotiating with customers, within available pricing structure

• Reach sales and market share objectives as defined National Sales Manager and Sales Director EMEA.

• Analyze sales territory opportunities and growth potential by using market data to identify prospective customers.

• Identify and report back any product/market improvements.

• Target and develop new account opportunities.

• Identify all Key stakeholders in the decision-making process.

• Analyze performance of selling territory using sales reports

• Develop written strategic business plans for forecasting and targeting key accounts in Q4 for the following year. Which must be monitored and managed on a quarterly basis.

• Prepare quarterly action plans and update regularly.

• Compulsory training by the company which can be monitored.

• Apply the Integra Challenger selling skills throughout the sales process.

• Exceptional requests:

• Due to the nature of our business, emergencies situations can occur outside of normal working hours and the Key Account Manager may have to be available.

• Reporting:

• Perform sales administrative duties in a timely manner and as defined by management.

• Maintain accurate account files relating to visits, contacts, opportunities, and forecasts by using the CRM tool.

• Provide regular feedback to Sales Manager relating to account performance, implemented action plans, objectives.

• Provide regular feedback on competition to Marketing Department

• Identify and solve customers’ concerns: report complaints to quality within 24 Hours.

• Public relations:

• Establish and maintain current customer and potential customers relationships through congresses, workshops, demonstrations, prospective visits.

• Compliance:

• Operate within defined budgets and strictly within accordance with corporate policies and procedures.

• Comply with company procedures and guidelines.

• Adhere to Integra guidelines and code of conduct.

BUSINESS TRAVEL:

• Available to travel within the territory assigned and in EMEA.

• Both direct and indirect countries

• To support team members, and HCP’s

• To attend exhibitions, workshops, and surgical trainings

• Interim support to other AWC territories

REMARK:

The duties listed above are not intended to be exhaustive and display the main responsibilities of the role. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.