About Company:

Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact.

We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction!

For most positions, these benefits will include:

• Health, Dental, and Vision Insurance

• Company Paid Life Insurance and Long Term Disability

• Flexible Spending Account

• 15 Paid Vacation Days

• 12 Paid Sick Days

• 13 Paid Holidays

• Hybrid Work Opportunities

• Student Loan Forgiveness Assistance

• Tuition Remission

• Pet Insurance

• Employee Discounts

• Professional Development Opportunities

• Immediate 403b Employer Contribution, 100% Vesting on Day One!

About the Role:

We are seeking an Assistant Manager of Shelter Case Management to join our team. In this role, you will be responsible for overseeing the daily operations of our shelter case management program, ensuring that our clients receive the highest level of care and support. You will work closely with the Shelter Manager to develop and implement policies and procedures that promote the well-being of our clients and staff.

Minimum Qualifications:

• Bachelor's degree in social work, psychology, or a related field

• 3+ years of experience in case management or a related field

• Experience supervising staff

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

Preferred Qualifications:

• Master's degree in social work, psychology, or a related field

• Experience working with homeless populations

• Experience with grant writing and budgeting

• Bilingual in English and Spanish

Responsibilities:

• Supervise and train case managers to ensure that they are providing high-quality services to clients

• Develop and implement policies and procedures to ensure that the shelter is operating efficiently and effectively

• Collaborate with other departments to ensure that clients receive comprehensive services

• Maintain accurate and up-to-date records of client progress and program outcomes

• Assist the Shelter Manager with budgeting, grant writing, and other administrative tasks as needed

Skills:

As the Assistant Manager of Shelter Case Management, you will use your strong leadership, communication, and organizational skills to ensure that our clients receive the highest level of care and support. You will also use your expertise in case management and social work to develop and implement policies and procedures that promote the well-being of our clients and staff. Additionally, your ability to work independently and as part of a team will be essential in this role, as you collaborate with other departments to ensure that clients receive comprehensive services. Finally, your experience with grant writing and budgeting will be valuable as you assist the Shelter Manager with administrative tasks.

Work Authorization: Must be eligible to work in the United States

At Making Opportunity Count, we deeply value our culture and are dedicated to fostering a workplace where everyone feels valued and empowered. This is evident through:

• Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture.

• Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive.

• Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals.

  We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.

For more, visit us online at https://www.mocinc.org/.