Opportunities with Episource, part of the Optum family of businesses. Join a premier provider of risk adjustment services, software and solutions that’s fueling innovation in the health care industry. Start a rewarding career where your work will empower health plans and medical groups with comprehensive end-to-end solutions designed to navigate health care efficiently. Our culture is rooted in innovation, encouraging our team to stay curious and engaged. By joining us, you become part of a global, remote/hybrid-friendly team dedicated to bridging health care gaps with a strong sense of social responsibility. At Episource, we are enriching lives, including those of our team members through Caring. Connecting. Growing together.

The Sr. Product Manager collaborates with the Product Development team in conveying a clear product vision to our customers, internal stakeholders, scrum teams and sales. The Sr. Product Manager is primarily responsible for driving a well ideated roadmap and feature set, that supports the retrieval services product and related platforms. The Sr. Product Manager researches the market to identify new opportunities and works with end users to identify further automation and digitization of our applications.

Primary Responsibilities:

• Actively researches and learns the markets we serve

• Spends time talking to customers and prospects and learning their needs, their current workflows

• Has a user community to tap into for feedback and questions

• Sought for market expertise

• Represents the voice of the market to stakeholders and the company

• Discovers market problems from enhancement requests, surveys, and interviews, competitive research, win/loss and churn analysis, and partner landscape analysis

• Defines pricing strategy and integrates into the product vision

• Researches industry trends and integrates into the product vision

• Holds self-accountable for all aspects of the product life cycle from initial positioning to support

• Achieves product vision buy-in as outlined in the vision document and ensures org alignment

• Serves as internal product champion

• Develops, maintains, and achieves buy-in of multi-year product roadmap

• Models resources, understands core competencies, and incorporates build vs buy vs partner into the roadmap

• Understands team core competencies, anticipates challenges, and incorporates into plans

• Changes epics and stories rarely once development starts

• Defines launch plans, ensures stakeholder alignment, and drives to completion

• Delivers features according to plan while meeting quality objectives and product principles

• Attains committed OKRs and often attains stretch OKRs

• Builds solid thought partner relationships with peers and stakeholders, ensuring all impacted roles are well represented in planning

• Improves team process and cultural maturity

• Shows clear interest in and passion for users, customers, and the business

• Drives progress with tenacity, not allowing self, product, or team to get stuck

• Maintains a strategic focus on long-term success vs short-term firefighting

• Demonstrates adaptability in a growing and ever-changing organization

• Manages conflicts successfully

• Monitor one's own and other people's emotions, using emotional information to guide thinking and behavior

• Perceives situations and environmental elements, using this information to guide thinking and behavior

• Accountable for major product from definition through support

• Attends and participates in large-scale conferences and presents company to a wider range of audience in the industry

• Assist with recurring management team reporting

• Requires an individual to maintain the ability to work in an environment with PHI / PII data

• May be assigned other duties

• Must maintain compliance with all company policies and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 12+ years of experience in Product Management, Healthcare Operations and / or Integration

• 3+ years of experience with a Medicare Advantage Plan, Medicaid or ACA plan; Retrieval experience preferred

• 3+ years of experience with medical records, retrieval and member/provider data sets

• Experience with a health plan, hospital system or vendor to health plans as well as operations workflow platforms, portals, cloud technologies, analytics, intelligent document processing (IDP) and integration/interoperability

• Experience working in an Agile Software Development environment and possesses knowledge of the Product Development Lifecycle

• Experience performing competitive analysis and market research to stay on top of industry trends

• Experience working with multiple teams / stakeholders to gather and document detailed business and technical requirements

• Direct experience conducting process analysis, requirements definition, and use-case analysis and data analytics

• SQL intermediate skills; understanding of AWS and Snowflake preferred

Preferred Qualifications:

• Excellent computer proficiency (MS Office - Word, Excel, Outlook)

• Proven desire to challenge the status quo, and solid focus on the voice of the customer

• Proven solid organization, documentation, change management and project management skills

• Proven ability to work well with teams and the ability to influence peers, scrum teams and management

• Proven excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

• Proven ability to work under pressure and meet deadlines, while maintain a positive attitude and providing exemplary customer service

• Proven ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

• Demonstrated high level of ethic, integrity, discretion, and confidentiality

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.