Instructional Technologist

Job Department/School Faculty Center for Professional Excellen

FT/PT/Temp Full time

Location Garden City, N.Y.

Instructional Technologist

Faculty Center for Professional Excellence

JOB SUMMARY:

The Instructional Technologist will be responsible for providing and coordinating just-in-time and workshop support to faculty on educational technologies, including training directly related to the institution’s learning management system (Moodle) and related digital tools (including, but not limited to, enterprise-wide platforms such as Panopto, VoiceThread, and Zoom). In addition, the Instructional Technologist will stay abreast of emerging technologies, create resources and asynchronous trainings for the department and faculty, and serve as a liaison between the department and IT / University Libraries in terms of technology support for faculty. This position supervises a team of student technologists, and reports to the Director of the Faculty Center.

Title Position Reports To: Director of the Faculty Center

SALARY INFORMATION:

In compliance with New York’s Pay Transparency Act, the annual base salary range for this position is $57,400 - $62,400. Adelphi University considers factors such as departmental budgets, scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. An annual base salary higher than the range may be warranted in circumstances where a candidate has demonstrable equivalent prior higher education experience at another University.

Adelphi University provides a comprehensive benefit package for faculty and staff employees. For a list of benefits provided to employees, please click here (http://hr.adelphi.edu/benefits/faculty/#xd_co_f=MDU1M2U0NjQtNjNhMi00NjI5LWI0ZGEtMGE1ZTg3ZmEzNzVh) .

RESPONSIBILITIES & DUTIES:

• Provides advanced technical support to faculty for the institution's learning management system (Moodle)

• Assists faculty with integrating educational technologies into their courses

• Develops, coordinates, and facilitates educational technology-focused workshops and collaborates closely with Instructional Designers/Interactive Learning Designers to assess and address the needs of faculty

• Assists faculty directly with one-on-one just-in-time support through emails, phone calls, Zoom meetings, and in-person meetings

• Trains, schedules, and supervises Student Technologists and Graduate Assistants to provide just-in-time support and customer service to faculty for supported educational technologies

• Ensures full coverage of the Learning Commons space to support faculty just-in-time needs

• Ensure compliance with university policies and procedures regarding student employment, including timekeeping and payroll, as well as any relevant federal and state labor laws

• Follows up with faculty on just-in-time support to assess if further assistance is needed

• Develops, maintains, and updates tutorials and resources for supporting the innovative use of educational technology

• Supervises the collection and maintenance of Learning Commons usage data

• Creates reports on Commons’ visitor data to optimize staffing levels & inform faculty training

• Develops and administers satisfaction surveys to faculty visitors

• Stays abreast of emerging technologies and provides insights to department staff

• Maintains knowledge of accessibility standards and guidelines (e.g., WCAG, Section 508) and provides guidance to faculty on creating accessible online learning environments / materials

• Develops and implements processes and policies that are informed by best practices in the field

• Serves as a liaison between the department and IT / University Libraries in terms of technology support for faculty

• Maintains hardware & software on all Faculty Center workstations

• Collaborates with IT on scheduling and setting priorities for updates in the department

• Maintains department hardware inventory

• Oversees dissemination of information from Senior Staff to Student Technologists

• Performs other duties as assigned

  EDUCATIONAL/EXPERIENCE REQUIREMENTS:

• Master’s degree with at least two years’ experience working with educational / instructional technology, technology training, or teaching at the university level.

• Must be able to lead and direct others; supe rvisory and budget experience helpful.

• Ability and willingness to develop collaborative and supportive relationships with faculty.

• Ability to communicate effectively, both orally and in writing.

• Familiarity with learning management systems (i.e. Moodle, Canvas, Brightspace, etc.).

• Ability to effectively communicate and consult on the use of a variety of instructional technologies with faculty who have varying levels of a technical background.

• Strong interpersonal skills , compassion, patience.

• Demonstrated troubleshooting and problem-solving skills.

• Proficient with the use of various applications and platforms (Microsoft Office/Teams, Google Apps, VoiceThread, Panopto, Zoom, H5P, Scribe, Articulate, Adobe Suite ).

• Demonstrated ability to quickly learn new technology.

• Ability to work evenings, if necessary.

  POSITION(S) SUPERVISED:

  N/A

  PHYSICAL REQUIREMENTS :

  N/A

  ABOUT ADELPHI:

  Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students’ lives through small classes with world-class faculty, hands-on learning and innovative ways to support academic and career success. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core Four—Arts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. Recognized as a Best College byU.S. News & World Report,Adelphi is Long Island’s oldest private coeducational university, serving more than 7,250 students at its beautiful main campus in Garden City, at learning hubs in Manhattan, the Hudson Valley and Suffolk County, and online. The University offers students 79 undergraduate programs, more than 84 master’s degree and doctoral programs, and 63 certificate programs in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 119,000 graduates across the country, a growing enrollment of students from 43 states and 72 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.

• Adelphi University is an equal opportunity/affirmative action employer, committed to building a diverse and inclusive workforce. We welcome applications from all candidates, including people of color and those who are, or identify as, members of any marginalized, underserved or underrepresented group. Adelphi is an emerging Hispanic serving institution so bilingual candidates are encouraged to apply. Here is our University statement on diversity: https://www.adelphi.edu/diversity-equity-inclusion/about/.